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- Tasks: Support healthcare clients with medical devices and provide on-site training.
- Company: Join a leading global manufacturer in surgical and testing products.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and 34 holidays.
- Why this job: Make a real impact in healthcare while advancing your career in a supportive environment.
- Qualifications: Experience in healthcare or medical devices is preferred; ideal for medics or healthcare assistants.
- Other info: Full training provided to ensure you excel in this role.
The predicted salary is between 27000 - 28000 £ per year.
An exciting opportunity has arisen for a Hospital based, Customer Support Specialist within this leading global manufacturer of products used in surgical and general testing environments to be based in Guildford, Surrey. THE ROLE Based on site in Guidlford, the role of Customer Support Specialist Medical Devices will take responsibility for the technical and on site support of a range of products used in a number of healthcare environments. Responsibilities include: * To attend at the facility at agreed times to facilitate Client support in all areas of the customer’s facility as directed * The day-to-day management of various medical devices. * Provide client support in clinical areas to promote equipment functionality and use, enabling staff to concentrate on clinical care of patients. * Training and education of clients devices and/or services in client locations as determined by the facility requirements THE PERSON The Successful candidate for the role of Customer Support Specialist – Medical Devices will have experience of working in a healthcare environment either from within the NHS, Private hospitals or the armed forces including REME, RAF, NAVY. Any experience in medical procedures would be an advantage as would working with medical devices such as endoscopes within sterile services. This role will suit a medic or similar, health care assistant, theatre assistant/nurse, scrub nurse or medical sales person etc that is looking for a new exciting opportunity with great progression. THE PACKAGE * £27,000-£28,000 * Bonus * Pension * Healthcare * Life Assurance * 34 Holidays * Benefits Scheme * Full Training – Market Leading
Customer Support Specialist - Medical Devices employer: Redshore
Contact Detail:
Redshore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist - Medical Devices
✨Tip Number 1
Familiarize yourself with the specific medical devices mentioned in the job description. Understanding how these devices work and their applications in healthcare settings will give you an edge during interviews.
✨Tip Number 2
Leverage your network within the healthcare industry. Reach out to former colleagues or connections who may have insights into the company or role, as personal referrals can significantly boost your chances.
✨Tip Number 3
Prepare to discuss your hands-on experience with medical devices. Be ready to share specific examples of how you've supported clinical staff or managed equipment in previous roles, as this will demonstrate your suitability for the position.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings and how they impact patient care will not only help you in interviews but also show your genuine interest in the role.
We think you need these skills to ace Customer Support Specialist - Medical Devices
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Support Specialist position. Understand the responsibilities and required experience, especially in healthcare environments and with medical devices.
Tailor Your CV: Customize your CV to highlight relevant experience in healthcare settings, particularly any roles involving medical devices or client support. Emphasize skills that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the healthcare industry. Mention specific experiences that demonstrate your ability to provide technical support and training in clinical environments.
Highlight Relevant Skills: In your application, make sure to emphasize skills such as communication, problem-solving, and technical knowledge of medical devices. These are crucial for the role and will help you stand out.
How to prepare for a job interview at Redshore
✨Show Your Healthcare Experience
Make sure to highlight any relevant experience you have in healthcare environments, whether it's from the NHS, private hospitals, or military service. This will demonstrate your understanding of the medical field and how it relates to the role.
✨Demonstrate Technical Knowledge
Be prepared to discuss your familiarity with medical devices, especially those used in surgical and testing environments. If you have experience with specific devices like endoscopes, mention it to show your technical expertise.
✨Emphasize Training Skills
Since the role involves training clients on device usage, be ready to share examples of how you've successfully trained others in the past. Highlight your ability to communicate complex information clearly and effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about situations where you had to provide support or resolve issues in a clinical setting, and be ready to discuss your approach.
