At a Glance
- Tasks: Lead IT operations, manage teams, and shape technology strategy for a growing business.
- Company: Join Reds10, a leader in tech-led construction, based in London.
- Benefits: Competitive salary, career growth, and the chance to influence technology at scale.
- Other info: Dynamic role with opportunities to shape IT operations and enhance user experience.
- Why this job: Make a real impact on how technology supports innovative construction projects.
- Qualifications: Proven IT leadership experience and strong Microsoft 365 and Azure skills.
The predicted salary is between 80000 - 100000 £ per year.
At Reds10, we are transforming the way buildings are designed and delivered through technology‑led construction. As a leader in offsite construction, technology is at the heart of our success — enabling our teams, supporting innovation, and driving operational excellence. Based in our London Bridge Head Office with some travel to our manufacturing facility in East Yorkshire, we are looking for a Head of IT Operations to take ownership of our internal technology estate and play a pivotal role in shaping how technology supports our growing business.
The Head of IT Operations is a high‑impact leadership role combining hands‑on operational management with strategic ownership of our IT platform. You’ll ensure our people have reliable, secure, and high‑performing technology, while also enabling our software engineering teams with the environments and tools they need to succeed.
Key Responsibilities- IT Operations & Service Management
- Lead and develop a small internal IT team
- Establish a high-performing IT support function: Ticketing, SLAs, prioritisation, escalation
- Clear ownership and accountability
- Design and implement scalable IT processes, including: Joiners, movers & leavers, Device lifecycle management, Access management
- Continuously improve user experience across all sites
- End-User Technology & Workplace IT
- Own and manage the Microsoft 365 estate, including Azure Entra
- Ensure a well‑structured tenant across Group and operational companies
- Define and manage M365 licensing strategy
- Oversee business software and licensing
- Lead hardware and device strategy (procurement, provisioning, lifecycle)
- Take responsibility for office and site networks and connectivity
- Cloud & Platform (Azure)
- Own and evolve the Azure environment
- Architect and maintain reliable, scalable hosting for business systems
- Provide environments for software development teams
- Manage and optimise Azure costs
- Developer Enablement
- Support and administer tools such as GitHub
- Ensure developers have modern, reliable environments
- Act as a key bridge between IT Operations and Engineering
- Information Security, Risk & Compliance
- Own information security alongside the Technical Director and CISO
- Play a leading role in ISO 27001 implementation and management
- Ensure business continuity and disaster recovery across all systems
- MSP Transition & Vendor Management
- Manage vendors and partners to ensure strong service delivery
- Well‑structured and optimised Azure platform
- Strong positive feedback from users and engineers
What we are looking for
- Proven experience in a senior IT Operations leadership role
- Strong Microsoft 365 and Azure expertise (especially complex/group tenants)
- Experience working in multi‑site environments
- People management experience (helpdesk/sys admin teams)
- Identity & access management knowledge
- Networking fundamentals
- Endpoint management
- Developer tooling support
- Strong understanding of risk and security controls
This role is critical to building a secure, scalable, and future‑ready technology foundation for the Reds10 Group. At Reds10 you’ll have the opportunity to shape how IT operates across the business, influence strategy, and make a tangible impact on how we deliver at scale.
Please note that this role will require Baseline Personnel Security Standard (BPSS) Security Check as part of our recruitment process.
Head of IT Operations - London employer: Reds10 Modular Limited
At Reds10, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant London Bridge area, our team enjoys a supportive environment with ample opportunities for professional growth and development, particularly in the rapidly evolving field of technology-led construction. With a focus on employee well-being and a commitment to operational excellence, we empower our staff to make a meaningful impact while enjoying the benefits of working in a forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Operations - London
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to IT operations. Connecting with people in the field can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your expertise in Microsoft 365 and Azure. This not only boosts your portfolio but also demonstrates your hands-on experience.
✨Tip Number 3
Prepare for interviews by researching Reds10 and understanding their tech stack. Tailor your answers to highlight how your experience aligns with their needs, especially in IT operations and service management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Reds10 team.
We think you need these skills to ace Head of IT Operations - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in IT operations, especially with Microsoft 365 and Azure, and don’t forget to mention any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of IT Operations role. Share specific examples of how you've led teams and improved IT processes in the past. We love a good story that showcases your impact!
Showcase Your Technical Skills:Don’t hold back on your technical expertise! Make sure to detail your experience with Azure environments, device management, and security protocols. We’re looking for someone who can hit the ground running, so let us know what tools and technologies you’re comfortable with.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Reds10 Modular Limited
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 and Azure knowledge. Be ready to discuss how you've managed complex tenants and what strategies you've implemented in previous roles. This will show that you’re not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led IT teams in the past. Talk about how you’ve developed high-performing support functions and improved user experiences. Highlighting your people management experience will be crucial, so think of specific instances where you made a difference.
✨Understand the Business Needs
Research Reds10 and their approach to technology-led construction. Be ready to discuss how you can align IT operations with their business goals. Showing that you understand their mission will demonstrate your commitment and strategic thinking.
✨Prepare for Security Discussions
Since information security is a key part of this role, be prepared to talk about your experience with risk management and compliance, especially ISO 27001. Think of examples where you’ve successfully implemented security measures and how you can contribute to maintaining a secure environment at Reds10.
