At a Glance
- Tasks: Lead IT operations and shape technology strategy for a growing construction tech company.
- Company: Reds10, a leader in technology-led construction based in London.
- Benefits: Competitive salary, career growth, and the chance to influence IT strategy.
- Other info: Dynamic role with opportunities to work across multiple sites and teams.
- Why this job: Make a real impact on how technology supports innovative building solutions.
- Qualifications: Proven IT leadership experience and strong Microsoft 365 and Azure skills.
The predicted salary is between 80000 - 100000 £ per year.
At Reds10, we are transforming the way buildings are designed and delivered through technology‑led construction. As a leader in offsite construction, technology is at the heart of our success — enabling our teams, supporting innovation, and driving operational excellence. Based in our London Bridge Head Office with some travel to our manufacturing facility in East Yorkshire, we are looking for a Head of IT Operations to take ownership of our internal technology estate and play a pivotal role in shaping how technology supports our growing business.
The Head of IT Operations is a high‑impact leadership role combining hands‑on operational management with strategic ownership of our IT platform. You’ll ensure our people have reliable, secure, and high‑performing technology, while also enabling our software engineering teams with the environments and tools they need to succeed.
Key Responsibilities
- IT Operations & Service Management
- Lead and develop a small internal IT team
- Establish a high-performing IT support function: Ticketing, SLAs, prioritisation, escalation
- Clear ownership and accountability
- Design and implement scalable IT processes, including: Joiners, movers & leavers, Device lifecycle management, Access management
- Continuously improve user experience across all sites
- End-User Technology & Workplace IT
- Own and manage the Microsoft 365 estate, including Azure Entra
- Ensure a well‑structured tenant across Group and operational companies
- Define and manage M365 licensing strategy
- Oversee business software and licensing
- Lead hardware and device strategy (procurement, provisioning, lifecycle)
- Take responsibility for office and site networks and connectivity
- Cloud & Platform (Azure)
- Own and evolve the Azure environment
- Architect and maintain reliable, scalable hosting for business systems
- Provide environments for software development teams
- Manage and optimise Azure costs
- Developer Enablement
- Support and administer tools such as GitHub
- Ensure developers have modern, reliable environments
- Act as a key bridge between IT Operations and Engineering
- Information Security, Risk & Compliance
- Own information security alongside the Technical Director and CISO
- Play a leading role in ISO 27001 implementation and management
- Ensure business continuity and disaster recovery across all systems
- MSP Transition & Vendor Management
- Manage vendors and partners to ensure strong service delivery
- Well‑structured and optimised Azure platform
- Strong positive feedback from users and engineers
What we are looking for
- Proven experience in a senior IT Operations leadership role
- Strong Microsoft 365 and Azure expertise (especially complex/group tenants)
- Experience working in multi‑site environments
- People management experience (helpdesk/sys admin teams)
- Identity & access management knowledge
- Networking fundamentals
- Endpoint management
- Developer tooling support
- Strong understanding of risk and security controls
This role is critical to building a secure, scalable, and future‑ready technology foundation for the Reds10 Group. At Reds10 you’ll have the opportunity to shape how IT operates across the business, influence strategy, and make a tangible impact on how we deliver at scale.
Please note that this role will require Baseline Personnel Security Standard (BPSS) Security Check as part of our recruitment process.
Head of IT Operations - London employer: Reds10 Modular Limited
At Reds10, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the heart of London. Our vibrant work culture fosters professional growth, offering employees the chance to lead transformative projects in technology-led construction while enjoying a supportive environment that values their contributions. With competitive benefits and opportunities for career advancement, joining our team means becoming part of a forward-thinking company dedicated to shaping the future of building design and delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Operations - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their tech stack and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own questions ready to show your interest!
✨Tip Number 3
Showcase your skills through real-world examples. When discussing your past experiences, focus on specific projects or challenges you’ve tackled. We love hearing about how you’ve made an impact, so don’t hold back on the details!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for the role and the company. We’re excited to see what you bring to the table!
We think you need these skills to ace Head of IT Operations - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in IT operations, especially with Microsoft 365 and Azure, and don’t forget to mention any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of IT Operations role. Share specific examples of how you've led teams and improved IT processes in the past. We love a good story that showcases your impact!
Showcase Your Technical Skills:Don’t hold back on your technical expertise! Make sure to detail your experience with Azure environments, device management, and security protocols. We’re looking for someone who can hit the ground running, so let us know what tools and technologies you’re comfortable with.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Reds10 Modular Limited
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft 365 and Azure, especially if you’ve worked with complex group tenants. Brush up on your knowledge of IT operations, service management, and the latest trends in cloud technology. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the tools, but you know how to leverage them effectively.
✨Showcase Your Leadership Skills
As a Head of IT Operations, you’ll need to lead a small team. Be prepared to share your experiences in people management, particularly in helpdesk or sys admin roles. Highlight how you’ve developed teams, improved performance, and fostered a positive work environment. This will demonstrate your capability to build a high-performing IT support function.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world IT challenges. Think about scenarios involving ticketing systems, SLAs, or managing vendor relationships. Prepare to explain how you would approach these situations, focusing on your strategic thinking and operational management skills.
✨Understand Security and Compliance
Given the importance of information security in this role, brush up on ISO 27001 and risk management practices. Be ready to discuss how you’ve implemented security measures in previous roles and how you plan to ensure compliance at Reds10. This will show that you take security seriously and understand its critical role in IT operations.
