At a Glance
- Tasks: Provide 1st/2nd line technical support and resolve network issues.
- Company: Leading organisation in Harrogate with a focus on growth.
- Benefits: Permanent position with hybrid working and career development opportunities.
- Other info: Ideal for tech enthusiasts looking to progress their career.
- Why this job: Join a dynamic team and enhance your technical skills in a fast-paced environment.
- Qualifications: Experience in technical support and a strong desire to learn.
The predicted salary is between 25000 - 32000 £ per year.
Location: Harrogate (Hybrid)
Employment type: Permanent
I'm recruiting for a Junior Network Support Analyst with a leading organisation based in Harrogate. Perfect for someone with a technical mindset and a desire to grow in a fast-paced support environment.
Key Responsibilities:
- 1st/2nd line technical support in a 24/7 team
- Monitor and resolve faults across network and telephony systems
- Log and manage incidents, escalating where necessary
- Maintain customer communication and SLA adherence
Key Technologies:
- Networking: Cisco, Meraki, Fortinet, Huawei
- Telephony: VoIP, SIP, Broadworks, Teams
- VPN, BGP, MPLS, SD-WAN, WLAN, Cellular
- Monitoring tools & data centre environments
Ideal Candidate:
- Experience in technical support (1st or 2nd line)
- Strong desire to learn and progress
- Good communication & fault-solving skills
- Certifications like CCNA, SSCA, or ITIL (nice to have)
Apply now to hear more details!
Network Support Analyst in York employer: RedRock Resourcing
Join a dynamic and innovative team as a Network Support Analyst in Harrogate, where you'll benefit from a supportive work culture that prioritises employee growth and development. With opportunities for continuous learning and exposure to cutting-edge technologies, this role offers a rewarding career path in a fast-paced environment, all while enjoying the flexibility of a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Analyst in York
✨Join IT Consulting Meetups
Check out local IT consulting meetups or tech conferences in your area. These events are golden opportunities for us to network, meet potential employers, and pick up insider tips about what's happening in the industry. Plus, you might even get a chance to introduce yourself directly to recruiters from companies like RedRock Resourcing!
✨Tap Into Online Communities
Get involved in online platforms like LinkedIn groups or dedicated forums for IT consulting. Engaging in discussions and sharing your insights can help us build valuable connections and get noticed by hiring managers. The more active we are in these spaces, the better our chances to land that entry-level gig!
✨Use University Resources
If you're still at uni, don't forget your career services! They often have exclusive job fairs or internship programmes tailored for students in IT consulting. We should definitely take advantage of these opportunities before graduation—it's a great way to get a foot in the door with companies like RedRock Resourcing.
✨Showcase Your Skills with Projects
Start building a portfolio of relevant projects or case studies, even if they’re just personal or academic. Showcasing our skills in a tangible way can really impress potential employers. When we apply, let's make sure to highlight these projects in our applications to make us stand out in the crowd!
We think you need these skills to ace Network Support Analyst in York
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at RedRock Resourcing and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at RedRock Resourcing
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
✨Get Comfortable with Tools of the Trade
Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at RedRock Resourcing.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like RedRock Resourcing will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
