At a Glance
- Tasks: Provide top-notch application support to customers and solve technical issues.
- Company: Leading software house in the heart of Bath with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, generous holiday, and pension scheme.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Join a rapidly growing market leader and make a real difference.
- Qualifications: Experience in application support and strong SQL database knowledge.
The predicted salary is between 25000 - 35000 £ per year.
A leading software house in central Bath requires a number of Application Support Analysts/Engineers to assist in delivering a first class, professional service to both internal and external customers. As a team member, you will provide timely and efficient application and technical support to existing customers.
Suitable candidates will have:
- Strong experience of providing application support across a range of bespoke products.
- Good technical understanding of SQL databases.
- Experience of database integrations to third party solutions.
- Excellent verbal and written communication skills.
- Logical and analytical, with a methodical approach to problem-solving.
- Good team player, yet willing to take personal responsibility for issues.
Benefits on offer:
- Performance-related annual bonus scheme.
- 25 days holiday, plus 8 bank holidays.
- Option to purchase up to an additional 5 days holiday each year.
- Pension scheme.
- Variety of travel to work schemes, including season ticket loans and cycle to work.
- Employee assistance programme.
Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader growing rapidly in a unique space!
Application Support Analyst/Engineer x 2 - New Role in Sheffield employer: RedRock Resourcing
Join a leading software house in the heart of Bath, where you will be part of a dynamic team dedicated to delivering exceptional application support. With a strong focus on employee growth, we offer a comprehensive benefits package, including a performance-related bonus, generous holiday allowance, and various travel schemes, all within a collaborative and supportive work culture that values both teamwork and individual responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst/Engineer x 2 - New Role in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they’re bespoke. Be ready to discuss how your experience with SQL databases and application support can help them deliver that first-class service.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your logical and analytical approach, which is key for an Application Support Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Analyst/Engineer x 2 - New Role in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst/Engineer role. Highlight your experience with SQL databases and any bespoke products you've worked with. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since good verbal and written communication is key, don’t shy away from showcasing this in your application. Use clear language and structure your CV and cover letter well. We love a methodical approach!
Problem-Solving Examples:Include specific examples of how you've tackled technical issues in the past. We’re looking for logical and analytical thinkers, so share your thought process and the outcomes. It’ll help us see how you approach challenges!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into the conversation. Don’t miss out on this excellent opportunity!
How to prepare for a job interview at RedRock Resourcing
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be ready to discuss your experience with SQL databases and how you've used them in previous roles. They’ll likely want to know about specific challenges you've faced and how you solved them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled application support issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your logical and analytical approach to problem-solving.
✨Communicate Clearly and Confidently
Since excellent verbal and written communication skills are a must, practice explaining technical concepts in simple terms. You might be asked to explain a complex issue to someone without a technical background, so clarity is key!
✨Be a Team Player
While you should highlight your ability to take personal responsibility, don’t forget to emphasise your teamwork skills. Share examples of how you've collaborated with others to resolve issues or improve processes, showing that you can work well within a team.
