Senior Business Analyst

Location: Worcester (3 days a week on site)

Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping

Job Purpose:

To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives.

Key Responsibilities:

1. Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes.
2. Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support.
3. Business Process Analysis: Assist with capturing and modelling business processes, including root cause analysis, to enhance operational efficiency and robustness.
4. Testing and Transition Support: Assist technology testers and operational teams in testing and preparing for solution deployment, as well as support during the transition to service.
5. Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed.
6. Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet service needs.

Resources:

Financial Responsibility: No budget responsibility

Financial Influence: Provides recommendations to support technology decision-making

Work Experience:

1. Proven experience in business analysis within technology
2. Systems implementation and optimisation experience
3. Demonstrated ability to create business cases for change
4. Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation

Job Title: Senior Business Analyst x3

Job Type: Permanent

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Analyst, Consulting, and Information Technology

Industries: IT Services and IT Consulting and Non-profit Organizations

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