At a Glance
- Tasks: Support and maintain desktop and network systems in a dynamic environment.
- Company: Join a market-leading organisation experiencing exciting growth.
- Benefits: Competitive salary up to £45k and opportunities for career advancement.
- Other info: Great chance to work in a supportive and innovative IT environment.
- Why this job: Be part of a team that values your skills and fosters professional development.
- Qualifications: Experience with Windows environments and strong customer service skills required.
The predicted salary is between 40000 - 45000 £ per year.
Due to a period of growth, a market leading organisation requires a number of Desktop/Network Support Analysts to join its growing support function. Suitable candidates will have the following:
- Substantial experience of supporting Microsoft Windows environments including Windows Server 2016/2019, Windows 7/10, MS Office Suite, Active Directory and Office 365.
- Good knowledge of network technologies, TCP/IP and LAN/WAN topology.
- Strong knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.
- Excellent customer relationship, communications and interpersonal skills.
- Experience in an ITIL and/or SOX compliant organisation would be advantageous.
Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader!
Desktop/Network Support Analyst x 2 - Up to £45k - Central London - New! employer: RedRock Resourcing
Join a market-leading organisation in Central London that values its employees and fosters a collaborative work culture. With competitive salaries and opportunities for professional growth, you will be part of a dynamic team that prioritises innovation and customer satisfaction. Enjoy the unique advantage of working in one of the world's most vibrant cities, where your contributions will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop/Network Support Analyst x 2 - Up to £45k - Central London - New!
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who work in desktop or network support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows environments, network technologies, and PC hardware. We want you to shine when they ask about your experience with Active Directory or TCP/IP!
✨Tip Number 3
Show off your customer service skills! Since this role involves excellent communication, think of examples where you've successfully resolved issues or helped users. We want to see how you build relationships and keep users happy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Desktop/Network Support Analyst x 2 - Up to £45k - Central London - New!
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Windows environments and network technologies. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Show Off Your Soft Skills:Since excellent customer relationship and communication skills are key for this role, include examples in your application that demonstrate how you've successfully interacted with clients or colleagues in the past. We love a good story!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep your application professional. A friendly approach can make you stand out, but ensure it aligns with the job description and our company culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes things easier for both of us!
How to prepare for a job interview at RedRock Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows Server 2016/2019 and Windows 7/10. Be ready to discuss your experience with Active Directory and Office 365, as well as any troubleshooting you've done in these areas.
✨Show Off Your Networking Skills
Familiarise yourself with network technologies like TCP/IP and LAN/WAN topology. You might be asked to explain how you would approach a network issue, so having some real-world examples ready will definitely impress them.
✨Customer Service is Key
Since this role involves excellent customer relationship skills, think of specific instances where you've successfully resolved user issues. Highlight your communication style and how you ensure users feel supported and valued.
✨Understand ITIL and SOX Compliance
If you have experience in an ITIL or SOX compliant environment, be prepared to discuss it. If not, do a bit of research on these frameworks and be ready to talk about how they impact support roles. Showing that you understand these concepts can set you apart from other candidates.
