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- Tasks: Provide front-line technical support and communicate with customers effectively.
- Company: Leading UK organisation with a focus on growth and development.
- Benefits: Starting salary of £27,500, rising to £30,000, plus excellent benefits.
- Why this job: Join a dynamic team and develop your tech skills while making a difference.
- Qualifications: Technical mindset and strong communication skills required.
- Other info: Opportunities for certifications and career growth in a supportive environment.
The predicted salary is between 27500 - 30000 £ per year.
A leading organisation in the UK seeks multiple Junior/Graduate Technical Support Analysts to join their expanding support team. The role offers a starting salary of £27,500, rising to £30,000, alongside excellent benefits.
Key responsibilities include:
- Front-line technical support
- Communication with customers
The ideal candidates will have a technical mindset and strong communication skills, with support available for relevant certifications like Cisco CCNA and ITIL Foundation awareness. There are opportunities for growth and skill development in a dynamic environment.
Graduate Tech Support Analyst — Hybrid (2 days on-site) in Leeds employer: RedRock Resourcing
Contact Detail:
RedRock Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Tech Support Analyst — Hybrid (2 days on-site) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common tech support scenarios. We recommend role-playing with a friend to boost your confidence and communication skills.
✨Tip Number 3
Show off your passion for tech! During interviews, share personal projects or experiences that highlight your technical mindset and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Graduate Tech Support Analyst — Hybrid (2 days on-site) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any technical support experience or relevant coursework to show us you’re a great fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Graduate Tech Support Analyst position and how your background makes you the perfect candidate. Keep it engaging and personal!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your communication skills. Be clear, concise, and friendly in your language to give us a taste of how you’d interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at RedRock Resourcing
✨Know Your Tech Basics
Brush up on your technical knowledge related to the role. Familiarise yourself with common troubleshooting techniques and tools, as well as basic networking concepts. This will help you answer technical questions confidently.
✨Practice Your Communication Skills
Since the role involves customer interaction, practice explaining technical concepts in simple terms. You might want to do mock interviews with friends or family to get comfortable with articulating your thoughts clearly.
✨Research the Company
Take some time to learn about the organisation's values, culture, and recent developments. This will not only help you tailor your answers but also show your genuine interest in the company during the interview.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask your interviewer. This could be about the team structure, opportunities for certification support, or what a typical day looks like. It shows you're engaged and eager to learn more about the role.
