Business Analyst
Location: Leeds (Hybrid)
Salary: £50k per annum
I'm recruiting for a Business Analyst with a leading organisation based in Leeds. This opportunity would suit someone with a broad business analysis background and experience working across multiple business functions, helping to improve processes, systems, and operational efficiency.
Key Responsibilities
- Lead discovery workshops with business stakeholders to map current processes, identify pain points, and define future-state solutions.
- Create user stories and requirements to support agile delivery teams throughout the development lifecycle.
- Work closely with SMEs, architects, and transformation teams to design target business processes aligned with strategic objectives.
- Support the transition from current to future processes, ensuring successful adoption and business change.
- Collaborate across teams to manage priorities, mitigate risks, and support successful project delivery.
- Produce clear documentation, communicate progress to stakeholders, and provide regular programme updates.
- Challenge existing ways of working to drive continuous improvement and deliver transformation outcomes.
Ideal Candidate
- 3+ years' experience as a Business Analyst within a complex corporate environment.
- Experience working in Agile/Scrum delivery teams.
- Strong process mapping, requirements gathering, and business transformation experience.
- Understanding of CRM, ERP, and billing platforms.
- Experience analysing data models and translating business requirements into user stories.
- Excellent stakeholder management, communication, and problem-solving skills.
Desirable
- Microsoft Dynamics 365 (Customer Engagement and Finance & Operations).
- Data Lake and Power BI.
- Billing platforms such as Microsoft, AWS, or Cloudmore.
- Azure DevOps, Jira, Lucid, or similar BA/process-mapping tools.
- BPMN process modelling.
- Strong Microsoft 365 skills (Excel, Word, Teams).
