Infrastructure Support Engineer - 3rd Line Support
Infrastructure Support Engineer - 3rd Line Support

Infrastructure Support Engineer - 3rd Line Support

Full-Time 48000 - 48000 £ / year (est.) No home office possible
RedRock Resourcing

At a Glance

  • Tasks: Provide 3rd line support and troubleshoot IT infrastructure issues.
  • Company: Leading digital solutions provider based in vibrant Bath.
  • Benefits: Up to £48k salary, excellent benefits, and bonus opportunities.
  • Other info: Opportunity for career growth and informal chat about the role.
  • Why this job: Join a growing team and enhance your skills in a dynamic environment.
  • Qualifications: Strong experience in IT support, Windows Server, and cloud infrastructure.

The predicted salary is between 48000 - 48000 £ per year.

A leading provider of digital solutions - based in central Bath - requires a number of Infrastructure Support Engineers to join its growing team.

  • Strong experience of working within IT/infrastructure support environments (providing 3rd line support)
  • Substantial experience of Windows Server, Active Directory, DNS, DHCP, etc.
  • Familiarity with cloud-based infrastructure - particularly AWS - would be advantageous
  • Good understanding of core network principles

Please send your CV for full job description and an informal chat.

Infrastructure Support Engineer - 3rd Line Support employer: RedRock Resourcing

Join a leading provider of digital solutions in the heart of Bath, where you will be part of a dynamic team that values innovation and collaboration. With competitive salaries, excellent benefits, and a strong focus on employee growth, this company fosters a supportive work culture that encourages professional development and offers unique opportunities to work with cutting-edge technology. Experience the vibrant atmosphere of Bath while contributing to impactful projects in a role that promises both challenge and reward.
RedRock Resourcing

Contact Detail:

RedRock Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Infrastructure Support Engineer - 3rd Line Support

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend local tech meetups. We can’t stress enough how personal connections can give you the inside scoop on job openings and company culture.

✨Tip Number 2

Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows Server, Active Directory, and cloud infrastructure. We want you to shine when they ask about your experience!

✨Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you’ve tackled tough IT issues in the past. We love hearing about real-life scenarios that demonstrate your expertise in 3rd line support.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in our team.

We think you need these skills to ace Infrastructure Support Engineer - 3rd Line Support

3rd Line Support
Windows Server
Active Directory
DNS
DHCP
Cloud-based Infrastructure
AWS
Core Network Principles

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Active Directory, and other relevant skills. We want to see how your background fits the role, so don’t be shy about showcasing your 3rd line support experience!

Showcase Your Cloud Knowledge: If you’ve got experience with AWS or any cloud-based infrastructure, make it pop in your application! We’re keen on candidates who can bring that knowledge to the table, so let us know what you’ve worked on.

Keep It Clear and Concise: When writing your application, clarity is key. We appreciate straightforward language that gets to the point. Avoid jargon unless it’s absolutely necessary, and make sure we can easily see your qualifications.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the info you need about the role. Plus, it’s super easy!

How to prepare for a job interview at RedRock Resourcing

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows Server, Active Directory, DNS, and DHCP. Be ready to discuss your hands-on experience with these technologies, as well as any cloud-based infrastructure you've worked with, especially AWS.

✨Showcase Problem-Solving Skills

Prepare to share specific examples of how you've tackled complex issues in a 3rd line support role. Think about times when you had to troubleshoot a tricky problem and how you approached it. This will demonstrate your analytical skills and ability to think on your feet.

✨Understand the Company Culture

Do a bit of research on the company’s values and culture. Knowing what they stand for can help you tailor your responses and show that you're a good fit for their team. Plus, it’ll give you some great talking points during the interview!

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This could be about their current projects, team dynamics, or future goals. It shows your genuine interest in the role and helps you assess if this is the right place for you.

Infrastructure Support Engineer - 3rd Line Support
RedRock Resourcing

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