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For Companies At a Glance
- Tasks: Join a dynamic team as an IT Support Engineer, solving tech issues and supporting users daily.
- Company: Be part of a leading organisation in Bristol, thriving in financial services and software development.
- Benefits: Enjoy hybrid work options, training opportunities, and a vibrant team culture.
- Why this job: Kickstart your career with growth potential in a supportive environment that values teamwork and innovation.
- Qualifications: Ideal for graduates with a passion for IT, knowledge of SQL, and problem-solving skills.
- Other info: Open to entry-level candidates; send your CV for more details and an informal chat.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Location: Bristol (Hybrid)
A leading organization in the Bristol area requires a number of Graduate/Junior IT Support Engineers to join its fantastic growing team.
Ideal candidates will have the following:
- Formal education or personal interest in IT, Computer Science, or a related field
- Knowledge in SQL
- Understanding of XML or equivalent technologies
- Strong problem-solving and troubleshooting abilities.
- Knowledge of incident management and support processes (e.g., ITIL principles).
- Exposure to tools such as Google Workspace, Jira, Confluence, and Slack
- An outgoing vibrant personality and able to work well as part of a team.
This is an excellent opportunity to join a leading organisation to grow, develop and progress.
Please send CV for full job description and an informal chat.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology, Other, and Engineering
Industries
- Financial Services, Software Development, and Banking
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Graduate/Junior IT Support Engineer (SQL/XML) x 3 - Bristol - Training & Progression - New! (RE[...] employer: RedRock Resourcing
Contact Detail:
RedRock Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate/Junior IT Support Engineer (SQL/XML) x 3 - Bristol - Training & Progression - New! (RE[...]
✨Tip Number 1
Familiarise yourself with SQL and XML before the interview. You can find plenty of online resources and tutorials that can help you brush up on these skills, which will show your enthusiasm and readiness for the role.
✨Tip Number 2
Get comfortable with incident management processes like ITIL. Understanding these principles will not only help you in the role but also impress the hiring team with your proactive approach to learning.
✨Tip Number 3
Practice your problem-solving skills through real-world scenarios or online challenges. Being able to demonstrate your troubleshooting abilities during the interview can set you apart from other candidates.
✨Tip Number 4
Showcase your teamwork skills by preparing examples of past experiences where you collaborated effectively. This is crucial as the role requires working well within a team, and sharing your experiences can highlight your fit for the company culture.
We think you need these skills to ace Graduate/Junior IT Support Engineer (SQL/XML) x 3 - Bristol - Training & Progression - New! (RE[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your education and any relevant experience in IT or Computer Science. Emphasise your knowledge of SQL and XML, as well as any tools like Google Workspace, Jira, Confluence, and Slack that you are familiar with.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled problems in the past. This could be through coursework, personal projects, or previous jobs. Highlight your troubleshooting abilities to align with the job requirements.
Express Your Personality: Since the role requires an outgoing personality, don't hesitate to let your character shine through in your cover letter. Share a bit about yourself and why you would be a great fit for the team culture.
Understand Incident Management: Familiarise yourself with ITIL principles and incident management processes. Mention any relevant knowledge or experience in your application to demonstrate your understanding of support processes.
How to prepare for a job interview at RedRock Resourcing
✨Showcase Your Technical Knowledge
Make sure to brush up on your SQL and XML knowledge before the interview. Be prepared to discuss any projects or coursework where you've applied these technologies, as this will demonstrate your understanding and enthusiasm for the role.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your troubleshooting abilities and how you approach problem-solving.
✨Familiarise Yourself with ITIL Principles
Since knowledge of incident management and support processes is important, take some time to understand ITIL principles. Being able to discuss how these principles apply to IT support will show that you're serious about the role and understand the industry's best practices.
✨Be Ready to Discuss Teamwork
As the role requires working well within a team, think of examples where you've successfully collaborated with others. Highlight your outgoing personality and how it contributes to a positive team dynamic, as this will resonate well with the interviewers.
