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- Tasks: Support customers with IT issues and provide solutions on-site.
- Company: Join a leading organisation in Liverpool's thriving IT sector.
- Benefits: Enjoy training, development opportunities, and a competitive salary.
- Why this job: Be part of a dynamic team that values customer interaction and personal growth.
- Qualifications: Good IT skills, knowledge of Microsoft Office, and excellent communication abilities required.
- Other info: A valid UK driving licence is necessary; background checks will be conducted.
The predicted salary is between 24000 - 32000 £ per year.
Field Support Engineer x 3 – Liverpool – Training & Development – New (REF31) £28,000 Benefits Training & Development A leading organisation in the Liverpool area requires a number of Field Support Engineers to join its growing IT delivery team. Suitable candidates will have the following skills: Good IT skills including the general use of Windows based PCs, the Internet and email Good knowledge of Microsoft Office products Good organisational skills Excellent verbal and written communications skills. Well organised and presentable to customers Able – and happy – to talk with customers in person on a regular basis Able to work with minimal supervision Valid UK driving licence Please send CV for full job description and an informal chat. Excellent opportunity to join a market-leading organisation offering training and development. Please note, due to the requirement of working with sensitive data, we will carry out a full background check on any successful applicant.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Field Support Engineer x 3 - Liverpool - Training & Development - New (REF31) employer: RedRock Resourcing
Contact Detail:
RedRock Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Engineer x 3 - Liverpool - Training & Development - New (REF31)
✨Tip Number 1
Familiarise yourself with the specific IT tools and software mentioned in the job description, especially Microsoft Office products. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills, as excellent verbal and written communication is crucial for this role. Consider role-playing scenarios where you explain technical issues to non-technical customers to build your confidence.
✨Tip Number 3
Since the role involves regular customer interaction, think of examples from your past experiences where you've successfully resolved customer issues or provided support. Be ready to share these stories during your interview to showcase your customer service skills.
✨Tip Number 4
Ensure you have a valid UK driving licence and be prepared to discuss your availability for travel. Highlighting your flexibility and willingness to meet customers on-site can demonstrate your commitment to the role.
We think you need these skills to ace Field Support Engineer x 3 - Liverpool - Training & Development - New (REF31)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT skills, particularly your experience with Windows PCs and Microsoft Office. Emphasise any relevant customer service experience, as this role involves regular interaction with clients.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and ability to work independently. Mention your enthusiasm for training and development opportunities, as this is a key aspect of the role.
Highlight Communication Skills: Since excellent verbal and written communication skills are essential, provide examples in your application that demonstrate your ability to communicate effectively with customers and colleagues.
Prepare for Background Checks: Be ready for a full background check by ensuring all your information is accurate and up-to-date. This includes having a valid UK driving licence, which is a requirement for the position.
How to prepare for a job interview at RedRock Resourcing
✨Show Off Your IT Skills
Make sure to highlight your proficiency with Windows PCs and Microsoft Office during the interview. Be prepared to discuss specific examples of how you've used these tools in previous roles.
✨Demonstrate Your Communication Skills
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you successfully communicated with customers or team members.
✨Be Organised and Presentable
First impressions matter! Dress appropriately and ensure you arrive on time. Being well-organised will also reflect positively on your ability to manage tasks in the role.
✨Prepare for Customer Interaction
As you'll be interacting with customers regularly, think of ways to demonstrate your customer service skills. Consider discussing past experiences where you resolved issues or provided support effectively.
