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- Tasks: Provide top-notch technical support and manage client networks.
- Company: Join a leading organisation experiencing exciting growth and expansion.
- Benefits: Enjoy a competitive salary and excellent benefits package.
- Why this job: Be part of a dynamic team, engage in technical projects, and develop your skills.
- Qualifications: Strong technical support experience and knowledge of Office 365, networks, and Windows servers required.
- Other info: Opportunity to train and mentor junior team members while working on innovative projects.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £35k - £40k per annum + Excellent Benefits
Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented Desktop Support Engineers to join their amazing team and provide outstanding support to their customers.
Ideal candidates will have the following:
- Strong Technical Support Experience
- Good troubleshooting/problem solving skills
- Office 365 administration & troubleshooting skills
- Desktop troubleshooting
- Network & Firewall knowledge and troubleshooting
- Windows server administration
Key Responsibilities:
- Proactive maintenance of client networks
- Managing new workstation builds and user setups.
- Engaging in the technical projects, including meeting clients and delivering onsite time with the team
- Working with the team to implement policy and procedure
- Managing client documentation
- Helping train and develop junior team members
Excellent opportunity to join a leading organisation during a period of growth and change.
Please send CV for full job description and an informal chat.
Desktop Support Engineer x 2 - New! (REFGJ25) employer: RedRock Resourcing
Contact Detail:
RedRock Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer x 2 - New! (REFGJ25)
✨Tip Number 1
Familiarise yourself with the latest trends in desktop support and troubleshooting. Being up-to-date with Office 365 features and common issues can give you an edge during discussions with the hiring team.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills through real-life scenarios. Think of specific examples where you've successfully resolved technical issues, as this will showcase your expertise and approach to challenges.
✨Tip Number 3
Network with current or former employees of the organisation. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Mention any relevant certifications or training you've pursued, especially in areas like network management or Windows server administration, to highlight your commitment to growth.
We think you need these skills to ace Desktop Support Engineer x 2 - New! (REFGJ25)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong technical support experience and troubleshooting skills. Emphasise your familiarity with Office 365, desktop troubleshooting, and network/firewall knowledge to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer support. Mention specific examples of how you've successfully managed workstation builds or engaged in technical projects to demonstrate your hands-on experience.
Highlight Relevant Skills: In your application, clearly list your skills related to Windows server administration and any experience you have in training or developing junior team members. This will show that you can contribute to the team's growth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Desktop Support Engineer role.
How to prepare for a job interview at RedRock Resourcing
✨Showcase Your Technical Skills
Make sure to highlight your strong technical support experience during the interview. Be prepared to discuss specific troubleshooting scenarios you've encountered, especially related to Office 365 and desktop issues.
✨Demonstrate Problem-Solving Abilities
Employ examples from your past work where you successfully resolved complex problems. This will show your potential employer that you possess the necessary problem-solving skills they are looking for.
✨Familiarise Yourself with Their Environment
Research the company’s network and firewall setup if possible. Understanding their infrastructure can give you an edge in the interview, allowing you to ask informed questions and demonstrate your proactive approach.
✨Emphasise Team Collaboration
Since the role involves working closely with a team, be ready to discuss your experiences in collaborative environments. Highlight any instances where you helped train or develop junior team members, as this aligns with their key responsibilities.
