At a Glance
- Tasks: Lead multi-channel operations and drive transformation in a fast-paced retail environment.
- Company: Established UK fashion brand with a focus on innovation and growth.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional development.
- Other info: Join a high-performing team and make a real impact on business success.
- Why this job: Shape the future of operations and enhance customer experience in a thriving industry.
- Qualifications: Proven leadership in retail operations, strong analytical skills, and excellent communication.
The predicted salary is between 80000 - 100000 € per year.
A well-established UK consumer brand within the fashion sector is looking to appoint an experienced Operations Director to join its senior leadership team. This is a high-impact role responsible for shaping how the business operates across multiple channels, with a clear focus on improving efficiency, enabling growth, and strengthening the end-to-end customer experience.
Working at executive level, you’ll help set the direction for operational capability across the organisation, ensuring systems, people, and processes are aligned to commercial priorities. The role blends strategic leadership with hands-on delivery, requiring someone who can drive transformation while maintaining day-to-day operational performance across a fast-moving retail environment.
Key responsibilities:
- Lead multi-channel operations spanning wholesale, ecommerce, and marketplace activity
- Oversee supply chain performance, including inbound logistics, forecasting, and stock flow optimisation
- Champion continuous improvement initiatives, including automation and process redesign
- Own the development and optimisation of core systems, data infrastructure, and digital capability
- Partner with commercial teams to ensure operational alignment with sales and growth plans
- Strengthen product data accuracy, order processing, and end-to-end fulfilment performance
- Manage supplier and third-party relationships to ensure service, cost, and quality standards are met
- Guide facilities and workplace operations, ensuring safe, efficient and scalable environments
- Drive resolution of complex operational challenges and embed long-term corrective actions
- Build, lead and develop high-performing teams across multiple functional areas
Skills & experience required:
- Strong track record in senior operational leadership within retail, consumer goods, or similar sectors - (a background in fashion, apparel and/or accessories domain in particular)
- Comfortable operating across both strategic planning and detailed execution
- Demonstrated ability to lead change, transformation, or large-scale process improvement
- Strong commercial judgement with the ability to balance service, cost, and growth priorities
- Confident working across cross-functional teams including IT, supply chain, and commercial stakeholders
- Highly numerate with strong analytical and problem-solving capability
- Experienced in managing external partners, vendors, and service providers
- Excellent communication skills with the ability to influence at all levels of an organisation
Please apply for full details!
Operations Director in Chelmsford employer: RedRock Resourcing
Join a dynamic and well-established UK consumer brand in the fashion sector as an Operations Director, where you will be part of a collaborative and innovative work culture that prioritises employee growth and development. With a focus on continuous improvement and operational excellence, this role offers the opportunity to lead transformative initiatives while enjoying a supportive environment in Chelmsford, known for its vibrant community and accessibility. Benefit from competitive remuneration, a strong emphasis on work-life balance, and the chance to make a significant impact within a fast-paced retail landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail sectors. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their operations and recent initiatives. We want you to walk in with insights that show you’re not just another candidate, but someone who can genuinely contribute to their growth and efficiency.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you’ve driven transformation or improved operational performance. We love numbers, so if you can quantify your success, even better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make an impact in the fashion sector.
We think you need these skills to ace Operations Director in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Director role. Highlight your experience in retail and consumer goods, especially if you've worked in fashion. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this high-impact role. Share specific examples of how you've driven transformation and improved operational performance in previous roles.
Showcase Your Leadership Skills:As an Operations Director, you'll be leading teams and driving change. Make sure to highlight your leadership experience and any successful initiatives you've led. We love seeing how you've built and developed high-performing teams!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see what you bring to the table!
How to prepare for a job interview at RedRock Resourcing
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their supply chain, ecommerce strategies, and how they manage wholesale and marketplace activities. This knowledge will help you speak confidently about how you can improve efficiency and drive transformation.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've built high-performing teams in the past. Share specific examples of how you've led change or implemented process improvements, especially in a fast-paced retail environment like fashion.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle complex operational challenges. Think of real-life scenarios where you've successfully resolved issues or improved processes. This will demonstrate your problem-solving skills and ability to influence cross-functional teams.
✨Align with Their Commercial Goals
Research the company's commercial priorities and be prepared to discuss how your operational strategies can align with their sales and growth plans. Highlight your strong commercial judgement and how you balance service, cost, and growth effectively.
