At a Glance
- Tasks: Lead and build a new IT service delivery team while ensuring top-notch service compliance.
- Company: Join RedRock Resourcing, a forward-thinking company in the tech industry.
- Benefits: Competitive salary, opportunities for growth, and a chance to shape a new team.
- Other info: Ideal for those seeking a dynamic role with significant responsibility.
- Why this job: Make a real impact by driving continuous improvement in IT services.
- Qualifications: Experience in service delivery management and strong leadership skills.
The predicted salary is between 50000 - 60000 Β£ per year.
Red Rock Resourcing is seeking an experienced Service Delivery Manager / Service Management Consultant in the Bristol area.
The role focuses on building and leading a new service delivery function, ensuring robust and compliant IT services.
You will own incidents, changes and escalations, chair the CAB, and drive continuous improvement through metrics and SOPs.
DV security clearance is noted as a consideration in related environments.
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We think you need these skills to ace IT Service Delivery Lead - Build & Lead New Team (DV Paid) in Bristol
Service Delivery Management
Team Leadership
Incident Management
Change Management
CAB Chairing
Continuous Improvement
Metrics Analysis