At a Glance
- Tasks: Provide top-notch application support to customers and solve technical issues.
- Company: Leading software house in the heart of Bath with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, generous holiday, and pension scheme.
- Other info: Dynamic team environment with opportunities for personal responsibility and growth.
- Why this job: Join a rapidly growing market leader and make a real difference.
- Qualifications: Experience in application support, SQL databases, and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
A leading software house in central Bath requires an Application Support Analyst/Engineer to assist in delivering a first class, professional service to both internal and external customers. As a team member, you will provide timely and efficient application and technical support to existing customers.
Suitable candidates will have:
- Strong experience of providing application support across a range of bespoke products.
- Good technical understanding of SQL databases.
- Experience of database integrations to third party solutions.
- Excellent verbal and written communication skills.
- Logical and analytical, with a methodical approach to problem-solving.
- Good team player, yet willing to take personal responsibility for issues.
Benefits on offer:
- Performance-related annual bonus scheme.
- 25 days holiday, plus 8 bank holidays.
- Option to purchase up to an additional 5 days holiday each year.
- Pension scheme.
- Variety of travel to work schemes, including season ticket loans and cycle to work.
- Employee assistance programme.
Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader growing rapidly in a unique space!
Application Support Analyst/Engineer x 2 - New Role in Bristol employer: RedRock Resourcing
Join a leading software house in the heart of Bath, where you will be part of a dynamic team dedicated to delivering exceptional application support. With a strong focus on employee growth, we offer a comprehensive benefits package, including a performance-related bonus, generous holiday allowance, and various travel schemes, all within a collaborative and supportive work culture that values your contributions and encourages personal responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst/Engineer x 2 - New Role in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they’re bespoke. Be ready to discuss how your experience with SQL databases and application support can add value to their team.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your logical and analytical approach, which is key for an Application Support Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Application Support Analyst/Engineer x 2 - New Role in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst/Engineer role. Highlight your experience with application support and SQL databases, as these are key for us. Use specific examples that showcase your skills and achievements.
Show Off Your Communication Skills:Since excellent verbal and written communication skills are a must, don’t shy away from demonstrating these in your application. Whether it’s through your cover letter or CV, make sure your writing is clear, concise, and professional.
Problem-Solving Examples:We love a logical and analytical thinker! Include examples in your application that show how you’ve tackled problems in the past. This will help us see your methodical approach in action and how you take personal responsibility for issues.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at RedRock Resourcing
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to discuss your experience with SQL databases and how you've used them in previous roles. You might even be asked to solve a problem on the spot, so practice some common queries!
✨Showcase Your Problem-Solving Skills
Since this role involves a lot of technical support, think of specific examples where you've successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your logical and analytical approach.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you may need to communicate with non-technical customers. A mock interview with a friend can help you refine your delivery.
✨Be a Team Player with Initiative
While being a good team player is important, showing that you can take personal responsibility for issues is equally crucial. Prepare to discuss times when you’ve worked collaboratively but also taken the lead on resolving a problem. This balance will show you're a well-rounded candidate.
