At a Glance
- Tasks: Provide top-notch application support to customers and solve technical issues.
- Company: Leading software house in the heart of Bath with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, generous holiday, and pension scheme.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Join a rapidly growing market leader and make a real difference.
- Qualifications: Experience in application support and strong SQL database knowledge.
A leading software house in central Bath requires an Application Support Analyst/Engineer to assist in delivering a first class, professional service to both internal and external customers. As a team member, you will provide timely and efficient application and technical support to existing customers.
Suitable candidates will have:
- Strong experience of providing application support across a range of bespoke products.
- Good technical understanding of SQL databases.
- Experience of database integrations to third party solutions.
- Excellent verbal and written communication skills.
- Logical and analytical, with a methodical approach to problem-solving.
- Good team player, yet willing to take personal responsibility for issues.
Benefits on offer:
- Performance-related annual bonus scheme.
- 25 days holiday, plus 8 bank holidays.
- Option to purchase up to an additional 5 days holiday each year.
- Pension scheme.
- Variety of travel to work schemes, including season ticket loans and cycle to work.
- Employee assistance programme.
Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader growing rapidly in a unique space.
Application Support Analyst/Engineer x 2 - New Roles in Bath employer: RedRock Resourcing
Join a leading software house in the heart of Bath, where you will be part of a dynamic team dedicated to delivering exceptional application support. With a strong focus on employee growth, we offer a comprehensive benefits package, including a performance-related bonus, generous holiday allowance, and various travel schemes, all within a collaborative and innovative work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst/Engineer x 2 - New Roles in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience with application support and SQL databases can help them deliver that first-class service they’re after.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to tackle hypothetical scenarios or past challenges you've faced. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress them with your logical approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at this exciting software house.
We think you need these skills to ace Application Support Analyst/Engineer x 2 - New Roles in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your application support experience and any technical skills, especially with SQL databases, to catch our eye!
Show Off Your Communication Skills:Since excellent verbal and written communication is key for this role, don’t shy away from showcasing your ability to explain complex concepts clearly. Use your cover letter to demonstrate how you can communicate effectively with both internal teams and customers.
Problem-Solving Examples:We love a logical thinker! Include specific examples in your application that illustrate your methodical approach to problem-solving. This will help us see how you tackle challenges head-on.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RedRock Resourcing
✨Know Your Stuff
Make sure you brush up on your application support knowledge, especially around bespoke products. Be ready to discuss your experience with SQL databases and any integrations you've worked on. This will show that you’re not just a good communicator but also technically savvy.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your logical and analytical approach to problem-solving, which is key for this role.
✨Communicate Clearly
Since excellent verbal and written communication skills are a must, practice explaining complex technical concepts in simple terms. You might be asked to explain something to a non-technical person, so being clear and concise is crucial.
✨Be a Team Player
While you need to show that you can take personal responsibility, don’t forget to highlight your teamwork skills. Share examples of how you’ve collaborated with others to resolve issues or improve processes. This will show that you can fit into their team dynamic.
