At a Glance
- Tasks: Provide top-notch application support to customers and solve technical issues.
- Company: Leading software house in the vibrant city of Bath.
- Benefits: Competitive salary, performance bonuses, generous holiday, and pension scheme.
- Other info: Dynamic team environment with opportunities for personal responsibility and growth.
- Why this job: Join a rapidly growing market leader and make a real difference.
- Qualifications: Experience in application support and strong SQL database knowledge.
The predicted salary is between 25000 - 35000 £ per year.
A leading software house in central Bath requires an Application Support Analyst/Engineer to assist in delivering a first class, professional service to both internal and external customers. As a team member, you will provide timely and efficient application and technical support to existing customers.
Suitable candidates will have:
- Strong experience of providing application support across a range of bespoke products.
- Good technical understanding of SQL databases.
- Experience of database integrations to third party solutions.
- Excellent verbal and written communication skills.
- Logical and analytical, with a methodical approach to problem-solving.
- Good team player, yet willing to take personal responsibility for issues.
Benefits on offer:
- Performance-related annual bonus scheme.
- 25 days holiday, plus 8 bank holidays.
- Option to purchase up to an additional 5 days holiday each year.
- Pension scheme.
- Variety of travel to work schemes, including season ticket loans and cycle to work.
- Employee assistance programme.
Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader growing rapidly in a unique space!
Application Support Analyst/Engineer x 2 - New Role in Bath employer: RedRock Resourcing
Join a leading software house in the heart of Bath, where you will be part of a dynamic team dedicated to delivering exceptional application support. With a strong focus on employee growth, we offer a comprehensive benefits package, including a performance-related bonus, generous holiday allowance, and various travel schemes, all within a collaborative and supportive work culture that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst/Engineer x 2 - New Role in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they’re bespoke. Be ready to discuss how your experience with SQL databases and application support can add value to their team.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your logical and analytical approach, which is key for an Application Support Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at StudySmarter.
We think you need these skills to ace Application Support Analyst/Engineer x 2 - New Role in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your application support experience and any technical skills, especially with SQL databases, to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've provided excellent support in the past and how you approach problem-solving.
Show Off Your Communication Skills:Since we value good verbal and written communication, make sure your application is clear and concise. Use straightforward language and avoid jargon unless it’s relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RedRock Resourcing
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be ready to discuss your experience with SQL databases and how you've used them in previous roles. Prepare to answer questions about database integrations, as this is crucial for the role.
✨Showcase Your Problem-Solving Skills
Since the job requires a methodical approach to problem-solving, think of specific examples where you've tackled technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your logical thinking.
✨Communicate Clearly
Excellent verbal and written communication skills are a must. Practice explaining complex technical concepts in simple terms, as you may need to support both internal teams and external customers. Consider doing mock interviews with a friend to refine your delivery.
✨Be a Team Player
While it's important to show that you can take personal responsibility, also highlight your ability to work well within a team. Share examples of how you've collaborated with others to resolve issues or improve processes, as this will resonate well with the company's culture.
