Service Designer

Service Designer

Full-Time 45000 - 55000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Shape and improve end-to-end services that meet real user needs.
  • Company: Join a dynamic multidisciplinary delivery team in the UK.
  • Benefits: Hybrid working model with competitive contract terms.
  • Other info: Collaborate closely with product and technical teams for innovative solutions.
  • Why this job: Make a real impact by enhancing user experiences through design.
  • Qualifications: Experience in service design, mapping, and user-centred methods.

The predicted salary is between 45000 - 55000 £ per year.

We are looking for an experienced Service Designer to join a multidisciplinary delivery team, helping shape and improve end-to-end services that meet real user needs.

Key Skills & Experience

  • Proven experience working as a Service Designer within multidisciplinary teams
  • Strong experience with service mapping, journey mapping, and service blueprinting
  • Experience applying user-centred design methods
  • Ability to work closely with product, delivery, and technical teams
  • Excellent facilitation, communication, and stakeholder engagement skills
  • GDS experience

Service Designer employer: RedRock Consulting

RedRock Consulting is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Bristol. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while being part of a supportive team dedicated to delivering high-quality IT solutions. With a focus on meaningful projects and a commitment to employee well-being, RedRock Consulting stands out as a rewarding place to work for those looking to make a significant impact in the tech industry.

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Contact Details:

RedRock Consulting Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Designer

✨Tip Number 1

Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a role that fits your skills.

✨Tip Number 2

Show off your portfolio! When you land an interview, make sure to bring examples of your service mapping, journey mapping, and service blueprinting work. This will help demonstrate your experience and give potential employers a taste of what you can do.

✨Tip Number 3

Practice your communication skills! As a Service Designer, you'll need to engage with various stakeholders. Prepare for interviews by rehearsing how you would explain your design process and how it meets user needs in a clear and engaging way.

✨Tip Number 4

Apply through our website! We’ve got some fantastic roles waiting for talented Service Designers like you. Don’t miss out on the chance to join a multidisciplinary team and make a real impact on user experiences.

We think you need these skills to ace Service Designer

Service Design
Service Mapping
Journey Mapping
Service Blueprinting
User-Centred Design Methods
Collaboration with Product Teams
Collaboration with Delivery Teams

Some tips for your application 🫡

Show Off Your Experience:When you're writing your application, make sure to highlight your experience as a Service Designer. We want to see how you've worked within multidisciplinary teams and any specific projects that showcase your skills in service mapping and journey mapping.

User-Centred Design is Key:Don’t forget to mention your experience with user-centred design methods! We’re all about meeting real user needs, so share examples of how you’ve applied these methods in your previous roles.

Communication is Crucial:Since you'll be working closely with product, delivery, and technical teams, it’s important to demonstrate your excellent communication and facilitation skills. Give us some examples of how you've engaged stakeholders effectively in the past.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at RedRock Consulting

✨Know Your Service Design Inside Out

Make sure you brush up on your service design principles, especially service mapping and journey mapping. Be ready to discuss specific projects where you've applied these methods, as this will show your practical experience and understanding of user-centred design.

✨Showcase Your Teamwork Skills

Since the role involves working within multidisciplinary teams, prepare examples that highlight your collaboration with product, delivery, and technical teams. Think about how you facilitated discussions or resolved conflicts to keep projects moving forward.

✨Engage Stakeholders Effectively

Demonstrate your excellent communication skills by preparing to discuss how you've engaged stakeholders in past projects. Bring examples of how you’ve gathered feedback and incorporated it into your designs, showing that you value user input.

✨Familiarise Yourself with GDS Standards

If the company values GDS experience, make sure you understand their guidelines and principles. Be prepared to discuss how you've applied these standards in your previous work, as this will show that you're aligned with their expectations.