At a Glance
- Tasks: Lead service design from discovery to delivery, creating journey maps and prototypes.
- Company: Join a forward-thinking team focused on public-sector projects.
- Benefits: Competitive daily rate and the chance to work on impactful services.
- Other info: Collaborate with diverse teams and support GDS standards.
- Why this job: Make a difference by improving end-to-end services for users.
- Qualifications: Experience in service design and knowledge of user-centred design principles.
The predicted salary is between 54000 - 66000 £ per year.
Service Designer - Contract - £450p/d Inside IR35
Key responsibilities
- Lead service design activities from discovery through delivery.
- Create journey maps, service blueprints, prototypes, and design artefacts.
- Work closely with users, researchers, product managers, developers, and policy teams.
- Identify pain points and opportunities to improve end-to-end services.
- Support teams in meeting GDS standards and accessibility requirements.
About you
- Proven experience as a service designer within public-sector projects.
- Strong knowledge of user-centred design and agile delivery.
- Experience working with the GDS Service Standard and assessment process.
Service Designer in Oxford employer: RedRock Consulting
As a leading employer in the public sector, we offer a dynamic work environment where creativity and collaboration thrive. Our commitment to user-centred design ensures that you will have the opportunity to make a meaningful impact on public services while benefiting from professional growth and development. Located in a vibrant area, our inclusive culture fosters innovation and supports your career aspirations, making us an excellent choice for those seeking rewarding employment.
We think you need these skills to ace Service Designer in Oxford
Service Design
User-Centred Design
Agile Delivery
Journey Mapping
Service Blueprints
Prototyping
Design Artefacts
