At a Glance
- Tasks: Shape and improve end-to-end services that meet real user needs.
- Company: Join a dynamic multidisciplinary delivery team in the UK.
- Benefits: Hybrid working model with competitive contract terms.
- Other info: Collaborate closely with product and technical teams for innovative solutions.
- Why this job: Make a real impact by enhancing user experiences through design.
- Qualifications: Experience in service design, mapping, and user-centred methods required.
The predicted salary is between 45000 - 60000 £ per year.
We are looking for an experienced Service Designer to join a multidisciplinary delivery team, helping shape and improve end-to-end services that meet real user needs.
Key Skills & Experience
- Proven experience working as a Service Designer within multidisciplinary teams
- Strong experience with service mapping, journey mapping, and service blueprinting
- Experience applying user-centred design methods
- Ability to work closely with product, delivery, and technical teams
- Excellent facilitation, communication, and stakeholder engagement skills
- GDS experience
Service Designer in Newcastle upon Tyne employer: RedRock Consulting
Join a forward-thinking company that values innovation and collaboration, where as a Service Designer, you will play a pivotal role in enhancing user experiences within a supportive hybrid work environment. Our commitment to employee growth is reflected in our continuous learning opportunities and a culture that encourages creativity and teamwork, making it an ideal place for professionals eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to a great role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your service mapping, journey mapping, and blueprinting projects. Make it visually appealing and easy to navigate, so potential employers can see your expertise at a glance.
✨Tip Number 3
Prepare for interviews by practising common questions related to user-centred design methods. Think about how you've applied these in past roles and be ready to share specific examples that demonstrate your experience.
✨Tip Number 4
Don't forget to apply through our website! We often have exciting service design roles available, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Designer in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your experience as a Service Designer. We want to see how you've worked within multidisciplinary teams and any specific projects where you've used service mapping or journey mapping.
User-Centred Design is Key:Don’t forget to mention your experience with user-centred design methods. We love seeing how you’ve applied these techniques in real-world scenarios, so share some examples that showcase your skills!
Communication is Crucial:Since this role involves working closely with various teams, emphasise your communication and facilitation skills. We’re looking for someone who can engage stakeholders effectively, so give us a glimpse of how you’ve done this in the past.
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at RedRock Consulting
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service mapping, journey mapping, and service blueprinting. Brush up on your user-centred design methods and be ready to discuss how you've applied these in past projects. This will show that you not only understand the theory but can also put it into practice.
✨Showcase Your Collaboration Skills
Since the role involves working closely with product, delivery, and technical teams, prepare examples of how you've successfully collaborated in multidisciplinary settings. Highlight specific instances where your communication and facilitation skills made a difference in project outcomes.
✨Engage with Stakeholders
Stakeholder engagement is key in service design. Think of times when you’ve effectively engaged stakeholders to gather insights or feedback. Be ready to share how you navigated differing opinions and built consensus around service improvements.
✨Familiarise Yourself with GDS Standards
If you have experience with Government Digital Service (GDS) standards, make sure to mention it. If not, do some research beforehand. Understanding GDS principles can give you an edge, as it shows you're aware of best practices in public sector service design.
