At a Glance
- Tasks: Lead service design from discovery to delivery, creating journey maps and prototypes.
- Company: Join a dynamic team focused on improving public services.
- Benefits: Competitive daily rate and the chance to work on impactful projects.
- Other info: Collaborate with diverse teams and contribute to meaningful change.
- Why this job: Make a real difference in public services while honing your design skills.
- Qualifications: Experience in service design and knowledge of user-centred design principles.
The predicted salary is between 54000 - 66000 £ per year.
Key responsibilities:
- Lead service design activities from discovery through delivery.
- Create journey maps, service blueprints, prototypes, and design artefacts.
- Work closely with users, researchers, product managers, developers, and policy teams.
- Identify pain points and opportunities to improve end-to-end services.
- Support teams in meeting GDS standards and accessibility requirements.
About you:
- Proven experience as a service designer within public-sector projects.
- Strong knowledge of user-centred design and agile delivery.
- Experience working with the GDS Service Standard and assessment process.
Service Designer in Chelmsford employer: RedRock Consulting
RedRock Consulting is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Bristol. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while being part of a supportive team dedicated to delivering high-quality IT solutions. With a focus on meaningful projects and a commitment to employee well-being, RedRock Consulting stands out as a rewarding place to work for those looking to make a significant impact in the tech industry.
We think you need these skills to ace Service Designer in Chelmsford
Service Design
User-Centred Design
Agile Delivery
Journey Mapping
Service Blueprints
Prototyping
Design Artefacts
