At a Glance
- Tasks: Support customers as the first point of contact and handle client enquiries.
- Company: Join Redpin, a leader in simplifying international payments for over 25 years.
- Benefits: Flexible weekend shifts, competitive pay, and a chance to grow in a dynamic environment.
- Other info: Work in a collaborative team and make a real impact on customer satisfaction.
- Why this job: Be part of a mission to revolutionise international real estate payments.
- Qualifications: Strong communication skills and experience in sales or customer service.
The predicted salary is between 28000 - 28000 £ per year.
Location: United Kingdom - Penzance
Company: Redpin
About the company:
At Redpin, we simplify life’s most important payments. Buying a new property overseas can be stressful, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands, we’ve been helping people do just that for over 25 years. Following a major investment, we’re on a mission to build a new range of digital products and services that make international real estate payments faster, easier, and more secure. As we transition from a horizontal FX platform to a verticalized, embedded software company, we’re shaping the future of Redpin 2.0 - and we want you to be part of it.
About the Role:
Are you seeking an opportunity to support all customers and prospects, acting as the first point of contact dealing with all client enquiries? We are now seeking 2 Client Account Executives to work on a Fractional basis. Each CAE will work two days per week, between Thursday and Sunday. Typical shift patterns are Thursday + Saturday and Friday + Sunday. Your performance will be crucial in achieving and surpassing both sales targets and Key Performance Indicators (KPIs) established by the organization. Your contribution will play a vital role in our success and the satisfaction of our valued clients.
What You'll Do:
- Provide support to all customers and prospects, acting as the first point of contact dealing with all client enquiries.
- Processing registration forms, liaising with compliance and other internal departments, handling queries, administration tasks, communications and all other activities that have an impact on the customers’ account opening experience.
- Establish trading opportunities with newly registered customers and make a clear note in Salesforce for the dealing team to follow up on.
- To be fully aware of and apply all KYC, AML and Data Protection policies and ensure they are always complied with.
- The first line of defence to prevent fraud, scams etc.
- Building rapport with customers quickly, empathising and understanding their key concerns.
- Having a thorough understanding of our key Partners.
- Having a general understanding of important daily market events and pricing.
What You’ll Need:
- Account executives must be excellent communicators and obtain an in-depth knowledge of our company's products, services and markets.
- You are often one of the first points of contact for our customers and play a major role in driving revenue growth for the business.
- Sales and customer service experience, with a track record of achieving targets.
- Confidence working with numbers.
- A team player with a strong work ethic.
- Good organisational skills.
- The ability to operate with autonomy as well as embrace teamwork.
Client Account Executive- Weekend Working > in Penzance employer: Redpin Company
At Redpin, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Penzance location provides a unique opportunity to be part of a transformative journey as we develop cutting-edge digital products in the financial sector. With flexible weekend working hours, competitive benefits, and a strong focus on employee growth, we empower our team members to thrive while making a meaningful impact in the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Executive- Weekend Working > in Penzance
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Redpin Company looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Redpin Company. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Client Account Executive- Weekend Working > in Penzance
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Redpin Company and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Redpin Company
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Redpin Company’s Products and Customers
Dig deep into what Redpin Company sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Redpin Company’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
