Redpanda Data is seeking a Technical Customer Success Manager to own post-sale technical relationships with customers, drive time-to-production, and scale deployments while maximizing NRR. You will be the trusted technical advisor, understanding architectures and coordinating cross-functional resources.
Responsibilities include onboarding and adoption from architecture review to go-live, conducting health checks, managing escalations end-to-end, and translating customer needs into product
#J-18808-Ljbffr
Technical CSM Lead — AI-Driven Production Onboarding & Growth employer: Redpanda Data
At Redpanda Data, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Forward Deployed Engineer, you will have the unique opportunity to work closely with clients across the EMEA region, enhancing your technical skills while contributing to impactful projects. With a strong emphasis on professional growth and collaboration, we offer a supportive environment where innovation is encouraged, making us an excellent employer for those seeking meaningful and rewarding careers.
