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- Tasks: Diagnose and resolve mechanical and electrical faults while installing and maintaining machinery.
- Company: Join Redpack Packaging Machinery, a leader in innovative engineering solutions.
- Benefits: Earn a competitive salary with generous holiday, pension, and perks like free fruit!
- Why this job: Make a real impact by supporting customers and working with cutting-edge technology.
- Qualifications: Strong fault-finding skills and a valid UK driving licence required.
- Other info: Enjoy flexible hours, travel opportunities, and a dynamic work environment.
The predicted salary is between 37050 - 39000 £ per year.
Redpack Packaging Machinery are looking for a Service Engineer/ Mechanical & Electrical Engineer to join their team on a full-time, permanent basis in Norwich, Norfolk, offering a varied and hands-on role supporting customers with installation, maintenance and fault finding of machinery, both within the UK and occasionally overseas.
Competitive Salary: £37,050 - £39,000 per annum OTE £60,000 / Overtime: after standard hours and double time on Sundays
Holiday: 25 days annual leave per annum, plus bank holidays
Pension: Contributory pension scheme (5% employee / 4% employer)
Daily vending allowance, free fresh fruit every Tuesday and Thursday, and regular staff events and team-building activities. Company van, fuel and credit cards, laptop, and company phone.
As a Service Engineer/ Mechanical & Electrical Engineer, you will:
- Diagnose and resolve mechanical, electrical, and control system faults
- Install and commission machinery at customer sites, ensuring successful handover
- Carry out planned preventative maintenance (PPM) and reactive service visits
- Provide on-site and remote technical support and customer training
- Complete service reports accurately and keep documentation up to date
- Uphold health and safety standards, participate in on-call rota and travel, and carry out additional duties as required
You will have strong mechanical and electrical fault-finding skills, along with the ability to diagnose and resolve issues efficiently. You will be comfortable working both independently and in customer-facing environments, providing a high level of service and technical support. You will be flexible in your approach to working hours and travel, with the ability to communicate effectively, identify issues, and collaborate with internal teams. A proactive attitude, attention to detail, and commitment to quality will be essential in delivering successful outcomes. Candidates must also hold a valid UK driving licence.
About Redpack Packaging Machinery: Redpack Packaging Machinery design, manufacture and supply machinery solutions, supporting customers through installation, maintenance, and ongoing service. With a strong focus on quality, innovation, and customer support, they provide reliable engineering solutions across a range of industries.
If you're ready to move forward in your career as our Service Engineer/ Mechanical & Electrical Engineer please apply by submitting an up-to-date CV. No recruitment agencies, please.
Locations
Onderhoudsmonteur, engineer. in Norfolk, Norwich employer: Redpack Packaging Machinery
Contact Detail:
Redpack Packaging Machinery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onderhoudsmonteur, engineer. in Norfolk, Norwich
✨Tip Number 1
Get to know the company inside out! Research Redpack Packaging Machinery, their values, and their products. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and scenarios related to mechanical and electrical engineering. We want you to feel confident and ready to tackle anything they throw at you!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the interview process or the company culture that could give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Redpack Packaging Machinery.
We think you need these skills to ace Onderhoudsmonteur, engineer. in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your mechanical and electrical fault-finding skills, and any relevant experience with installation and maintenance of machinery. We want to see how you can bring value to our team!
Show Off Your Skills: In your application, don’t just list your qualifications—show us how you've used them in real-world situations. Share specific examples of when you diagnosed and resolved faults or provided technical support. This helps us see your proactive attitude in action!
Keep It Professional: While we love a friendly tone, make sure your application is professional. Use clear language, check for typos, and ensure your formatting is consistent. A polished application reflects your attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Redpack Packaging Machinery!
How to prepare for a job interview at Redpack Packaging Machinery
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical fault-finding skills. Be ready to discuss specific examples of how you've diagnosed and resolved issues in the past. This will show that you have the hands-on experience they’re looking for.
✨Show Off Your Flexibility
Since the role involves travel and varied working hours, be prepared to talk about your flexibility. Share experiences where you adapted to changing schedules or worked in different environments, highlighting your ability to thrive under varying conditions.
✨Communicate Clearly
Effective communication is key in this role, especially when providing technical support. Practice explaining complex concepts in simple terms. You might even want to prepare a few scenarios where you successfully communicated with customers or team members.
✨Emphasise Teamwork
Collaboration with internal teams is crucial. Think of examples where you’ve worked as part of a team to achieve a goal, particularly in a customer-facing situation. This will demonstrate your ability to work well with others while maintaining a high level of service.