At a Glance
- Tasks: Join our team to manage customer orders and ensure smooth deliveries.
- Company: Independent employer with a strong reputation and flexible working options.
- Benefits: Enjoy bonuses, pension plans, sick pay, and hybrid work opportunities.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Attention to detail and previous admin experience, especially in manufacturing.
The predicted salary is between 25000 - 32000 € per year.
Our client is a long standing, independent employer offering excellent benefits and flexible working conditions. We are currently seeking a Customer Services Office Administrator to join the Customer Service Team. Ideal candidates will have some previous experience within a manufacturing environment. This is a full-time role offering flexible working including hybrid/remote options.
Duties and Responsibilities will include:
- Sales - To create Sales Orders, ensuring customer details are correct in line with PO requirements
- To create part records for new part requirements, including necessary BOMs
- To acknowledge Sales Orders within a timely manner
- To create Works Orders for manufactured parts
- To respond to customer requests promptly
- Deliveries - To liaise internally, and with customers to arrange delivery of Sales Orders
- To arrange necessary transportation, identifying where there may be special customer requirements
- To generate dispatch notes
- To ensure that the consignment complies with H&S and environmental requirements (e.g. ADR, DGNs, export docs, etc.)
- To supply copy manuals, drawings, test, and other relevant documentation promptly following dispatch
- To respond to customer requests regarding deliveries
- Purchasing - Basic purchasing support to cover absences, including raising purchase orders
- Daily purchasing tasks
- General Office admin tasks
- Others - To maintain records of changing customer requirements
- To adhere to quality procedures at all times
- To adhere to H&S requirements at all times
- To undertake other reasonable tasks as requested
- To maintain a safe & tidy working area and comply with all H&S, environmental and legal requirements
Skills and experience sought:
- We are seeking an enthusiastic candidate with good attention to detail
- Previous administration experience, particularly in a manufacturing environment, would be beneficial
- Experience in Microsoft Office
- Experience in MRP/ERP systems would also be beneficial
Our client offers excellent benefits including Bonus, Pension, Sick Pay etc. For more information please apply with CV. We look forward to hearing from you!
Customer Services Administrator in Clevedon employer: Rednal Recruitment
Join a long-standing independent employer that values its employees through excellent benefits and flexible working conditions, including hybrid and remote options. As a Customer Services Administrator, you will thrive in a supportive work culture that encourages professional growth and development, while contributing to a team dedicated to delivering exceptional customer service in a manufacturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Administrator in Clevedon
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Customer Services Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of MRP/ERP systems. Make sure you can talk confidently about your previous experience and how it relates to the role. We want you to shine when it comes to discussing your skills!
✨Tip Number 3
Don’t forget to showcase your attention to detail! During interviews, give examples of how you've successfully managed customer requests or handled sales orders in the past. This will show that you’re the perfect fit for the Customer Service Team.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, and we’ll make sure your application gets the attention it deserves. Plus, you’ll be one step closer to landing that flexible working role with great benefits!
We think you need these skills to ace Customer Services Administrator in Clevedon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in administration and manufacturing. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Services Administrator role and how your previous experiences make you a great fit. Keep it friendly and professional!
Show Off Your Tech Skills:Since experience with Microsoft Office and MRP/ERP systems is beneficial, make sure to mention any relevant software skills in your application. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Rednal Recruitment
✨Know the Company Inside Out
Before your interview, do some digging into the company’s history, values, and recent news. This will not only help you understand their culture but also allow you to tailor your answers to show how you fit in with their ethos.
✨Showcase Your Attention to Detail
As a Customer Services Administrator, attention to detail is key. Prepare examples from your past experience where your meticulousness made a difference, whether it was in creating sales orders or managing customer requests.
✨Familiarise Yourself with Relevant Software
Brush up on your Microsoft Office skills and any MRP/ERP systems you’ve used before. Being able to discuss your proficiency with these tools during the interview will demonstrate your readiness for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
