At a Glance
- Tasks: Join our team to manage customer orders and ensure smooth deliveries.
- Company: Independent employer with a strong reputation and flexible working options.
- Benefits: Enjoy bonuses, pension plans, sick pay, and hybrid work opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team while gaining valuable experience in customer service.
- Qualifications: Attention to detail and previous admin experience, preferably in manufacturing.
The predicted salary is between 25000 - 30000 £ per year.
Our client is a long standing, independent employer offering excellent benefits and flexible working conditions. We are currently seeking a Customer Services Office Administrator to join the Customer Service Team. Ideal candidates will have some previous experience within a manufacturing environment. This is a full-time role offering flexible working including hybrid/remote options.
Duties and Responsibilities will include:
- Sales - To create Sales Orders, ensuring customer details are correct in line with PO requirements.
- To create part records for new part requirements, including necessary BOMs.
- To acknowledge Sales Orders within a timely manner.
- To create Works Orders for manufactured parts.
- To respond to customer requests promptly.
Deliveries - To liaise internally, and with customers to arrange delivery of Sales Orders.
- To arrange necessary transportation, identifying where there may be special customer requirements.
- To generate dispatch notes.
- To ensure that the consignment complies with H&S and environmental requirements (e.g. ADR, DGNs, export docs, etc.).
- To supply copy manuals, drawings, test, and other relevant documentation promptly following dispatch.
- To respond to customer requests regarding deliveries.
Purchasing - Basic purchasing support to cover absences, including:
- Raising purchase orders.
- Daily purchasing tasks.
- General Office admin tasks.
Others - To maintain records of changing customer requirements.
- To adhere to quality procedures at all times.
- To adhere to H&S requirements at all times.
- To undertake other reasonable tasks as requested.
- To maintain a safe & tidy working area and comply with all H&S, environmental and legal requirements.
Skills and experience sought:
- We are seeking an enthusiastic candidate with good attention to detail.
- Previous administration experience, particularly in a manufacturing environment, would be beneficial.
- Experience in Microsoft Office.
- Experience in MRP/ERP systems would also be beneficial.
Our client offers excellent benefits including Bonus, Pension, Sick Pay etc. For more information please apply with CV. We look forward to hearing from you!
Customer Services Administrator in Bath employer: Rednal Recruitment
Our client is a reputable independent employer known for its commitment to employee well-being, offering excellent benefits such as bonuses, pension schemes, and sick pay. The flexible working conditions, including hybrid and remote options, foster a supportive work culture that values work-life balance and encourages professional growth within the manufacturing sector. Joining this team means being part of a collaborative environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Administrator in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Customer Services Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in relation to customer service. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to customer service and administration. Think about your previous experiences and how they relate to the duties listed in the job description. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Services Administrator in Bath
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. Understanding the role and its requirements will help you tailor your CV and cover letter to highlight your relevant experience.
Showcase Your Relevant Experience:When writing your application, focus on your previous administration experience, especially in a manufacturing environment. We want to see how your skills align with the duties listed, so don’t hold back on those details!
Be Clear and Concise:Keep your CV and cover letter clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications at a glance. Remember, we appreciate good attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Rednal Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, products, and the specific role you're applying for. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Relevant Experience
Make sure to highlight any previous experience you have in a manufacturing environment or customer service roles. Be ready to discuss specific examples of how you've handled sales orders, deliveries, or customer requests in the past. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Prepare for Common Questions
Think about common interview questions related to customer service and administration. Prepare answers that reflect your skills and experiences, especially focusing on attention to detail and problem-solving. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use (like MRP/ERP systems), or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
