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- Tasks: Lead and manage facilities operations while ensuring top-notch service delivery.
- Company: Dynamic company in Richmond focused on customer satisfaction and team growth.
- Benefits: Competitive salary, hands-on experience, and opportunities for career advancement.
- Other info: Office-based role with regular site visits and a supportive work environment.
- Why this job: Join a growing team and make a real difference in client relationships and operations.
- Qualifications: Experience in facilities management and strong leadership skills.
The predicted salary is between 47500 - 52500 £ per year.
Salary: Circa £50,000
Location: Richmond, London (Predominantly Office Based with Regular Client Site Visits)
Job Type: Full-Time | Permanent
Hours: Monday to Friday 8.30am to 5pm
About the Role
Due to continued organic growth, our client is looking for an experienced and motivated Facilities Operations Manager to join their expanding team based in Richmond. This is a varied and hands-on role combining operational management, client relationship management, technical support, and team leadership.
The successful candidate will work closely with senior leadership to oversee day-to-day maintenance operations, manage engineers, support staff, and ensure outstanding service delivery across a diverse client portfolio. Customer service is at the heart of everything they do. We are looking for someone who takes a customer-first approach, understands client priorities, and is committed to delivering high-quality maintenance and small works solutions efficiently and professionally.
Facilities Operations Manager employer: Redmore Recruitment
Contact Detail:
Redmore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they prioritise customer service. This will help you tailor your responses and show that you're the perfect fit for their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams and delivering high-quality service. Use specific examples to demonstrate how you've successfully handled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Facilities Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Operations Manager role. Highlight your operational management and client relationship experience, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about facilities management and how your customer-first approach aligns with our values at StudySmarter.
Showcase Your Leadership Skills: Since this role involves team leadership, don’t forget to mention any relevant experience you have in managing teams or projects. We want to see how you can inspire and support others in delivering outstanding service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Redmore Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of facilities management. Brush up on operational management, client relationship strategies, and technical support. Being able to discuss these topics confidently will show that you're not just a good fit for the role, but that you’re genuinely interested in it.
✨Showcase Your Customer Service Skills
Since customer service is key for this role, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you went above and beyond to meet client needs, as this will demonstrate your customer-first approach.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a team during a crisis or ensuring service delivery under pressure. Practise your responses to these scenarios so you can articulate your thought process clearly and effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, team dynamics, or future projects. It shows that you’re engaged and serious about the role, plus it gives you a chance to assess if the company is the right fit for you.