At a Glance
- Tasks: Coordinate operations and support senior leadership in a dynamic financial environment.
- Company: Established financial services business known for professionalism and agility.
- Benefits: Competitive salary, on-site parking, and opportunities for professional growth.
- Other info: Join a supportive team and thrive in a collaborative atmosphere.
- Why this job: Be the backbone of a fast-paced team and make a real impact.
- Qualifications: 5+ years in operations or executive support with strong organisational skills.
The predicted salary is between 48000 - 55000 £ per year.
Operations & Executive Support Manager
Salary: £48K - £55K STE
Reporting to CEO
Hours: 9am - 5pm, Monday to Friday
Location: Office based (with some flexibility depending on the candidates circumstances and business needs)
Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions. With over a decade of experience supporting businesses across the UK, we pride ourselves on our established relationships, experienced team, and commitment to providing a reliable and professional service to both clients and partners.
We are seeking a highly organised and commercially aware Operations & Executive Support Manager to support senior leadership in a fast-paced financial and corporate environment. This is not a traditional PA role. The successful candidate will act as a central operational coordinator across multiple workstreams, helping keep projects, stakeholders, advisers, suppliers and internal teams aligned and moving forward. The role requires someone who is proactive, detail-oriented and comfortable managing competing priorities, confidential information and operational tasks with minimal supervision.
Key Responsibilities:- Executive & Operational Coordination:
- Manage and coordinate day-to-day operational priorities for senior leadership.
- Track actions arising from emails, meetings and calls and ensure timely follow-up.
- Maintain structured task management systems and operational trackers.
- Organise and prioritise workloads across multiple active projects.
- Conduct regular operational check-ins with senior management to maintain momentum across key initiatives.
- Stakeholder & Project Management:
- Act as a first point of contact for external advisers, suppliers and business partners.
- Coordinate communications and document requests between internal and external stakeholders.
- Manage project timelines and ensure deliverables are progressed and completed.
- Support senior management with preparation for meetings, board discussions and strategic projects.
- Legal & Commercial Administration:
- Support legal and commercial workstreams through document collation and administration.
- Coordinate external legal correspondence and document requests.
- Assist with property, lease, supplier and corporate administration matters.
- Track approvals, signatures and outstanding actions.
- Finance & Operational Support:
- Liaise with insurers, brokers and service providers regarding operational documentation and renewals.
- Support administrative processes linked to company operations and projects.
- Team & Office Coordination:
- Support onboarding and operational setup for new staff where required.
- Help maintain internal operational procedures and shared resources.
- Assist with coordination across departments to improve communication and efficiency.
- Provide ad hoc operational support across the business as priorities evolve.
- Previous experience in operations, executive support, project coordination or business support within a professional services or commercial environment.
- Exceptional organisational and follow-up skills.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities simultaneously.
- High attention to detail and strong document-management capability.
- Strong proficiency in Google Workspace and/or spreadsheets and shared-drive environments.
- Ability to work independently and proactively solve problems.
- Experience supporting senior executives or founders.
- Experience coordinating external stakeholders and advisers.
- Exposure to corporate, professional services or operational business environments.
- Experience managing complex operational workflows and documentation.
- Highly organised and dependable.
- Calm under pressure with strong prioritisation skills.
- Commercially aware and solutions-focused.
- Confident in communicating with senior stakeholders.
- Discreet and trustworthy with confidential information.
- Naturally proactive and capable of anticipating needs before being asked.
- On-site parking
- Do you have a minimum of 5 years experience supporting senior executives?
- Do you have experience in coordinating external stakeholders and advisers?
- Do you have a proven ability to manage complex operational workflows and documentation?
Work Location: In person
Executive Support Manager in Cardiff employer: Redmore Recruitment Limited
Our client is an exceptional employer, offering a dynamic work environment where professionalism and agility are at the forefront. With a strong commitment to employee growth, the company provides opportunities for meaningful contributions in a fast-paced financial services setting, alongside a supportive culture that values collaboration and innovation. Located in a vibrant area, employees enjoy on-site parking and a flexible approach to work arrangements, making it an attractive place for those seeking a rewarding career.
Contact Details:
Redmore Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Executive Support Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Executive Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and how you can contribute as an Operations & Executive Support Manager. Tailor your responses to highlight your organisational skills and experience in managing multiple priorities.
✨Tip Number 3
Showcase your proactive nature! During interviews, share examples of how you've anticipated needs and solved problems before they escalated. This will demonstrate that you're not just reactive but also a forward-thinking candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Executive Support Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Executive Support Manager role. Highlight your experience in operations and project coordination, and don’t forget to showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description and show us your enthusiasm for working with our dynamic team.
Showcase Your Communication Skills:Since strong written and verbal communication skills are essential, make sure your application reflects this. Keep your language clear and professional, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Redmore Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and requirements, especially around operational coordination and stakeholder management. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
As an Executive Support Manager, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple priorities or streamlined processes. Use specific metrics or outcomes to demonstrate your impact, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle competing priorities. Think of situations where you had to coordinate between different stakeholders or manage tight deadlines, and be ready to discuss your thought process and actions taken.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company’s approach to operational challenges or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
