Digital Health Account Executive

At Redmoor Health, we help NHS and care teams deliver better services by making practical improvements to how they work. From digital tools to service redesign, we focus on what actually makes care more efficient, accessible, and sustainable.

We’re looking for people who understand the sector, care about impact, and enjoy solving real problems with clients.

You will lead varied programmes with a direct connection to the challenges facing NHS services. You will work alongside colleagues with expertise in digital technology and primary care, with the opportunity to influence how programmes are delivered and contribute to improvements for staff and patients.

• Up to £50,000 per year, depending on experience
• Full-time, permanent
• Hybrid working with national travel as required

You will oversee multiple programmes, taking responsibility for planning, delivery, budgets, resources and outcomes. You will work closely with NHS partners and colleagues across Redmoor to establish what each programme needs to achieve, coordinate the right expertise and keep delivery on track.

Our work includes digital adoption, access improvement, workflow redesign and wider transformation in primary care. You will need to understand the pressures facing NHS teams and translate programme ambitions into improvements that work in practice.

This is a hands‑on delivery role with substantial autonomy. You will be comfortable resolving difficult issues, managing competing priorities and providing clear advice to clients and colleagues.

What you’ll do

• Lead complex programmes from initial scoping and mobilisation through to delivery, evaluation and handover.
• Agree clear objectives, deliverables, milestones and measures of success with clients.
• Develop and maintain programme plans, budgets and resource requirements, ensuring delivery stays within agreed scope.
• Coordinate delivery across multiple workstreams, identifying dependencies and resolving resource conflicts.
• Build strong relationships with senior NHS stakeholders, leading programme reviews and supporting decisions.
• Anticipate risks and address delivery issues, escalating concerns with clear recommendations where needed.
• Monitor programme spend and delivery against commitments, managing proposed changes to scope, timescales or resources.
• Produce and quality assure reports, presentations and programme documentation for clients and Redmoor’s management team.
• Use data and feedback to demonstrate outcomes, identify lessons and improve delivery.
• Support colleagues with programme management advice and contribute to consistent standards across the team.
• Represent Redmoor at client meetings, workshops and relevant events.

What we’re looking for

• A strong track record of independently managing complex projects or programmes through the full delivery lifecycle.
• Experience delivering change within healthcare or social care, with an understanding of NHS working environments.
• Experience managing budgets, resources, risks and competing delivery priorities.
• Confidence working with senior stakeholders, managing expectations and constructively challenging when required.
• The ability to turn broad objectives into clear plans and measurable outcomes.
• Strong written communication, including experience producing reports and presentations for different audiences.
• The ability to interpret data and use evidence to guide decisions and demonstrate results.
• A practical, organised approach and the confidence to take ownership when circumstances change.
• Good working knowledge of Microsoft Office and programme management tools.
• Willingness and ability to travel nationally when required.
• Experience working with general practice, Primary Care Networks, federations or Integrated Care Boards.
• Experience of digital transformation, service improvement or technology adoption in healthcare.
• Familiarity with primary care digital systems and the operational challenges facing GP practices.
• A recognised project or programme management qualification, such as PRINCE2, MSP or APM.
• Experience coaching colleagues or improving programme management processes.

Why join Redmoor?

You will lead varied programmes with a direct connection to the challenges facing NHS services. You will work alongside colleagues with expertise in digital technology and primary care, with the opportunity to influence how programmes are delivered and contribute to improvements for staff and patients.

You will work on varied programmes that support NHS teams and improve patient services. Working alongside experienced programme leads and specialists, you will have the opportunity to develop your programme management skills while taking ownership of delivery and building strong client relationships.

• Up to £40,000 per year, depending on experience
• Full-time, permanent
• Hybrid working with national travel as required

Redmoor Health works with NHS organisations to improve services through digital technology, better ways of working and practical support for frontline teams. We partner with GP practices, Primary Care Networks, federations and Integrated Care Boards to deliver programmes that improve patient access and help teams work more effectively.

We’re looking for an organised, proactive Programme Manager who enjoys working with clients, coordinating delivery and helping healthcare teams put change into practice.

About the role

You will manage a range of digital and transformation projects and programmes, keeping activities on track and ensuring clients receive clear communication and high‑quality support.

Working with our Digital and Transformation Programme Lead and subject matter experts, you will translate agreed objectives into practical delivery plans, coordinate activities and monitor progress.

Programmes may cover access improvement, telephony, online consultations, NHS App adoption, digital inclusion and workflow redesign. You will work directly with NHS teams to understand their needs, support implementation and track the difference the work makes.

What you’ll do

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