At a Glance
- Tasks: Welcome visitors, manage post, and organise meetings while providing top-notch admin support.
- Company: Join Redmayne Bentley, a historic firm celebrating 150 years of excellence.
- Benefits: Gain valuable experience in a professional environment with opportunities for growth.
- Other info: Work in a dynamic team with a focus on collaboration and support.
- Why this job: Be the face of our office and make a real difference in client interactions.
- Qualifications: Customer service experience and a keen interest in the financial industry.
The predicted salary is between 24000 - 28000 £ per year.
It is an exciting time to join us at Redmayne Bentley. After recently celebrating our 150th year in business, we are embarking on the next stage of our firm‑wide strategy to build, improve and develop upon our strong, historic foundations.
Key Responsibilities
- Greeting all visitors to the office providing an excellent and professional service.
- Dealing with incoming and outgoing post.
- Completing basic banking duties.
- Arranging internal and external meetings (including scheduling room bookings and organising refreshments).
- Completing other general administrative tasks for the team as required.
This is a client‑facing role, with client queries coming in via phone, post, and email, so you will need to be a confident communicator who can handle these queries clearly and sensitively. We work in a regulated industry, so you will need a high attention to detail to ensure that our records are kept up to date and avoid any possible regulatory breaches. Whilst no previous industry experience is required, you would benefit from a good awareness and knowledge of our industry and the regulatory environment we work in. This role provides essential support to the office on a daily basis. As a result, we would need the successful candidate to work from the office and hybrid working would not be available. Previous successful administrative experience in a similar role.
Qualifications
- Previous experience providing customer service.
- Awareness of how to support vulnerable clients.
Skills & Behaviours
- Adaptable and Resourceful – can apply sound judgement and initiative to solve problems and react to changing circumstances.
- Collaborative Team Player – enjoys being an active part of a supportive environment and encouraging collective success.
- Confident IT and System User – able to quickly learn and use Microsoft Office and bespoke systems.
- Detail‑Oriented – ensures processes are followed correctly and work is completed to a high standard of accuracy.
- Keen to Learn – seeks out and enjoys opportunities to learn new skills and take on new responsibilities.
- Organised – able to prioritise effectively and meet required deadlines.
- Professional Communicator – able to welcome and build rapport with clients and visitors in a positive and professional manner.
- Self‑Motivated – confident working independently and managing their workload effectively.
Office Administrator in Warwick employer: Redmayne Bentley LLP
At Redmayne Bentley, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment that values each team member's contributions. With a rich history of 150 years, we provide ample opportunities for professional growth and development, ensuring our employees are equipped with the skills needed to thrive in a regulated industry. Our office culture fosters teamwork and encourages adaptability, making it an ideal place for those seeking meaningful and rewarding employment.
