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For Companies At a Glance
- Tasks: Lead and oversee Operations teams, driving strategic improvements and client-focused outcomes.
- Company: Join Redmayne Bentley, a historic firm celebrating 150 years of excellence.
- Benefits: Hybrid working options, competitive salary, and support for professional development.
- Why this job: Be a key player in shaping the future of operations in a dynamic financial environment.
- Qualifications: Proven leadership in Financial Services with strong regulatory knowledge.
- Other info: Opportunity to innovate and drive change while mentoring future leaders.
The predicted salary is between 60000 - 84000 £ per year.
Work Pattern: 8.30am – 5.00pm (Monday – Friday)
Hybrid Working: Available after 2 months (up to 2 days WFH per week)
It is an exciting time to join us at Redmayne Bentley. After recently celebrating our 150th year in business, we are embarking on the next stage of our firm-wide strategy to build, improve and develop upon our strong, historic foundations. As part of this growth and success, we are now looking for an outstanding leader to oversee three of our Operations teams and provide strategic insight and support to our Director of Operations.
What You Will Do
As the Head of Operational Services, your primary responsibility will be maintaining oversight and strategic responsibility for the Onboarding & AML, Custody Management/Transfers and Settlements teams. You will have the trust and autonomy to lead these teams and review processes, systems and ways of working – always keeping excellent client outcomes at the heart of all that we do. We want you to pass on your experience and knowledge to the teams’ Managers and Assistant Managers, giving them valuable coaching and direction whilst ensuring all appropriate operational controls and risk mitigation is in place. You will be a passionate advocate for continuous improvement, innovation and change, bringing your teams along with you as the firm embraces new technologies and opportunities.
What We Are Looking For
Qualifications, Experience & Knowledge
- Holds CISI Investment Operations Certificate (or equivalent) or committed to completing within first two years of employment (full support would be given).
- Proven leadership experience from Financial Services background, ideally in Wealth Management or brokerage.
- Multiple years of experience operating as a Senior Manager/Head of or higher.
- Significant track record of success from leading cross-functional teams within Financial Services.
- Strong regulatory knowledge, particularly related to Consumer Duty and its impacts on operational teams.
- Working experience of Crest and managing global custodian relationships.
- Strong knowledge of CASS & COBS rules.
Skills & Behaviours
- Client Focused – consistently keeping client outcomes at the heart of decision making.
- Data Savvy – confident user and developer of KPIs, SLAs and other MI for effective decision making.
- Impactful Communicator – able to successfully collaborate and influence colleagues, senior managers and directors.
- Innovative – willing to embrace new technologies and ideas to improve processes and outcomes.
- Leader of Change – Visible promoter and driver of change to improve client journeys and outcomes.
- Rigorous – Maintains high standards of delivery and holds a strong risk and control mindset.
- Strategic Mindset – confident developing and implementing plans to improve productivity and efficiency.
Head of Operational Services in Leeds employer: Redmayne Bentley LLP
Contact Detail:
Redmayne Bentley LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operational Services in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who have experience in operational roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent achievements and challenges, so you can tailor your responses to show how you can contribute to their goals.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully led teams through change or improved processes, as this aligns perfectly with what they’re looking for in a Head of Operational Services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Operational Services in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience in Financial Services and any relevant qualifications, like the CISI Investment Operations Certificate.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Head of Operational Services role. Share specific examples of how you've led teams and driven change in previous positions.
Showcase Your Client Focus: Since client outcomes are at the heart of what we do, make sure to include examples of how you've prioritised client needs in your past roles. This will show us you understand our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Redmayne Bentley LLP
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role, especially around operational services and financial regulations. Brush up on your knowledge of CASS & COBS rules, as well as the Consumer Duty impacts. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the industry.
✨Showcase Your Leadership Style
Prepare to discuss your leadership experience and how you've successfully managed cross-functional teams in the past. Think of specific examples where you’ve driven change or improved processes. This is your chance to demonstrate how you can inspire and coach others while maintaining high standards.
✨Be Data Savvy
Since the role requires a strong understanding of KPIs and SLAs, come ready to talk about how you’ve used data to make decisions in previous roles. Share examples of how you’ve developed metrics that led to better client outcomes or operational efficiency.
✨Embrace Innovation
Redmayne Bentley is looking for someone who’s not afraid to embrace new technologies. Be prepared to discuss any innovative solutions you’ve implemented in your past roles. Highlight your willingness to adapt and how you’ve led teams through transitions to new systems or processes.