Field Applications Engineer
Location: Crawley, West Sussex - Hybrid Working
An exciting opportunity has arisen for a Field Applications Engineer to join a specialist technology business developing advanced computing platforms, software and integration solutions for demanding applications.
The organisation combines hardware, software and engineering expertise to deliver integrated computing solutions to an international customer base. With a strong focus on innovation, customer integration and continuous product development, the business is looking to strengthen its engineering team to support customers across EMEA and other strategic markets.
This is a customer-facing technical engineering role supporting customers throughout evaluation, onboarding, integration and production readiness. The successful candidate will troubleshoot complex hardware and software issues, develop integration tools and scripts, support operating system configurations and work closely with engineering and product teams to improve platform adoption and customer experience.
This opportunity would suit a hands-on engineer with experience in embedded systems, industrial PCs, software development or hardware and software integration who enjoys solving technical challenges, working directly with customers and developing practical tools to improve integration processes.
Main Responsibilities of the Field Applications Engineer (Crawley, West Sussex):
Work directly with customers throughout evaluation, onboarding, integration and production readiness
Investigate, troubleshoot and resolve complex technical issues across hardware, operating systems and software
Reproduce customer issues, gather technical evidence and coordinate structured escalations with Engineering and Product teams
Deliver technical workshops, onboarding sessions and product demonstrations
Support the configuration and troubleshooting of Windows and Linux environments on embedded computing platforms
Assist with the creation, configuration and validation of customer-ready operating system images and reference configurations
Support the integration of peripherals and external devices
Advise customers on platform capabilities, system security, BIOS configuration and integration best practices
Participate in integration testing, benchmarking and system validation
Support the ...
Field Applications Engineer in Crawley employer: Redline Group
Join a forward-thinking engineering team in Fareham, Hampshire, where your role as a UK Quality Manager will not only enhance your expertise but also contribute to a culture of continuous improvement and innovation. With a strong emphasis on employee development, you will have access to mentorship from experienced leaders and opportunities to engage with industry best practices, ensuring a rewarding career path in a supportive work environment that values quality, health, safety, and environmental excellence.
