At a Glance
- Tasks: Install and maintain IoT leisure products while building strong customer relationships.
- Company: Leading IoT solutions provider with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Autonomous role with extensive travel across North Wales.
- Why this job: Join a forward-thinking company and make a real difference in customer service.
- Qualifications: Valid UK driving licence and a passion for technology and customer service.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions. The following information aims to provide potential candidates with a better understanding of the requirements for this role. The Field Service Engineer will report into the Technical Operations Manager and will be required to operate with a high degree of autonomy whilst working against pre-defined work schedules.
Key Responsibilities and Accountabilities:
- Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements.
- Develop strong relationships with key personnel at customer sites (Owners / General Managers / Sales Managers / Administrators / Security Teams).
- Escalation of customer service issues to line management.
- Proactively manage weekly schedules ensuring that customers are delivered the optimum service.
- Identification, survey installation and maintenance of infrastructure on new and existing customer sites.
- Provide national emergency breakdown cover.
The Field Service Engineer will be willing and able to undertake extensive travel within North Wales; therefore, a current driving license that is valid in the UK is essential.
Apply now for the Field Service Engineer Job opportunity based in Wales by sending your CV to.
Field Service Engineer in Westminster employer: Redline Group Ltd
Join a forward-thinking company in North Wales that champions innovation and excellence in IoT solutions. As a Field Service Engineer, you'll benefit from a supportive work culture that prioritises employee growth and development, offering opportunities to enhance your skills while working autonomously in a dynamic environment. With a focus on building strong customer relationships and delivering top-notch service, this role provides a rewarding career path in a thriving industry.
