At a Glance
- Tasks: Install and maintain cutting-edge IoT leisure products at customer sites.
- Company: Join a leading company in innovative IoT solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to work autonomously.
- Other info: Exciting travel within North Wales and excellent career growth potential.
- Why this job: Make a real impact while building strong relationships with customers.
- Qualifications: Valid UK driving licence and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions. The Field Service Engineer will report into the Technical Operations Manager and will be required to operate with a high degree of autonomy whilst working against pre-defined work schedules.
Key Responsibilities and Accountabilities:
- Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements.
- Develop strong relationships with key personnel at customer sites (Owners / General Managers / Sales Managers / Administrators / Security Teams).
- Escalation of customer service issues to line management.
- Proactively manage weekly schedules ensuring that customers are delivered the optimum service.
- Identification, survey installation and maintenance of infrastructure on new and existing customer sites.
- Provide national emergency breakdown cover.
The Field Service Engineer will be willing and able to undertake extensive travel within North Wales; therefore, a current driving license that is valid in the UK is essential.
Field Service Engineer in Wales employer: Redline Group Ltd
Join a forward-thinking company in North Wales that prioritises innovation and employee development, offering a dynamic work culture where autonomy and collaboration thrive. As a Field Service Engineer, you'll benefit from comprehensive training, opportunities for career advancement, and the chance to work with cutting-edge IoT solutions while building strong relationships with clients. Enjoy the unique advantage of working in a supportive environment that values your contributions and encourages professional growth.
