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- Tasks: Provide technical support and guidance to the sales team and customers.
- Company: Leading producer of automation and control software based on the Isle of Wight.
- Benefits: Opportunity to grow in a dynamic environment with a focus on software development.
- Why this job: Join a growing organisation and make a real impact in the tech industry.
- Qualifications: Experience in software development or related products, with strong communication skills.
- Other info: On-site role with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
An opportunity has arisen for a Technical Product Support Engineer, to join a leading producer of automation and control software products for industrial applications, based at their headquarters located on the Isle of Wight.
The Technical Product Support Engineer will provide technical guidance, support and product knowledge to the Internal Sales team. You will be the technical liaison between the sales team and the software development team, capturing customer requirements and providing guidance on product solutions.
This role will suit someone who is technically astute within software development or related software products, with a commercial acumen to be able to liaise with internal teams and external customers. Previous experience within a sales/commercial function would be ideal.
Experience around software development, software products and/or software sales is essential. This is a fantastic opportunity for someone looking to expand their experience and join a growing organisation. Must be based on site in the Isle of Wight.
Technical Product Support Engineer in Leicester employer: Redline Group Ltd
Contact Detail:
Redline Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Support Engineer in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with current employees at the company. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for the interview by understanding the company’s products inside out. We recommend diving into their software solutions and thinking about how your skills can add value. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your technical explanations! As a Technical Product Support Engineer, you’ll need to communicate complex ideas clearly. We suggest doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Product Support Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience in software development. We want to see how your background aligns with the role of a Technical Product Support Engineer, so don’t hold back on showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with our team and how you can contribute to our success.
Showcase Your Communication Skills: As a liaison between sales and development, strong communication is key. In your application, highlight any experiences where you've successfully communicated technical information to non-technical audiences. We want to see that you can bridge the gap!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Redline Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to software development and automation products. Be prepared to discuss specific technologies and how they relate to the role, as this will show your expertise and confidence.
✨Understand the Sales Perspective
Since you'll be liaising with the sales team, it’s crucial to understand their needs and challenges. Familiarise yourself with common sales processes and how technical support can enhance customer satisfaction and drive sales.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or scenarios. Think about past experiences where you provided technical support or resolved issues, and be ready to explain your thought process and the outcomes.
✨Showcase Your Communication Skills
As a Technical Product Support Engineer, clear communication is key. Practice explaining complex technical concepts in simple terms, as you’ll need to convey information effectively to both technical and non-technical stakeholders.