At a Glance
- Tasks: Lead the Inside Sales team and ensure a seamless customer journey from quote to order fulfilment.
- Company: Join Redline, a dynamic company focused on exceptional customer experiences.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Opportunity to make a real impact while working with a motivated team.
- Why this job: Take your sales career to the next level in a fast-paced, supportive setting.
- Qualifications: Experience in inside sales or customer service leadership with strong organisational skills.
The predicted salary is between 43000 - 43000 £ per year.
Redline are looking for an experienced Inside Sales Lead to oversee the day-to-day running of our Basingstoke based Customers internal sales function, ensuring a seamless journey from quotation through to order fulfilment.
This is a hands-on role combining customer service, sales support and team leadership, working closely with Sales, Warehouse, Finance and Supply Chain to deliver an outstanding customer experience.
Key Responsibilities for this Inside sales Lead job opportunity in Basingstoke
Lead and support the Inside Sales team to achieve service and operational targets.
Manage the end-to-end sales order process, ensuring accuracy and efficiency.
Build strong customer relationships, handling enquiries and resolving issues professionally.
Maintain accurate CRM/ERP records and produce reports to support business performance.
Identify opportunities to improve processes, customer satisfaction and team performance.
Collaborate with internal departments to ensure smooth order fulfilment and service delivery.
What We're Looking For
Previous experience in an inside sales, customer service or sales operations leadership role.
Strong organisational skills with excellent attention to detail.
Confident communicator with a proactive, solution-focused approach.
Experience using CRM/ERP systems and Microsoft Office.
Ability to lead, coach and motivate a team while delivering exceptional customer service.
This is an excellent opportunity for a customer-focused sales professional looking to take the next step in their career within a collaborative and fast-paced environment.
If you are keen or would like some more information regarding this job opportunity in Basingstoke please send an updated cv over to (url removed) or call (phone number removed) for more details
Inside Sales Lead employer: Redline Group Ltd
Redline Group Ltd is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration within the R&D engineering team. Located in the picturesque Gwent, South Wales, employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and comprehensive benefits. Joining Redline means being part of a forward-thinking company dedicated to ensuring compliance in cutting-edge fire and security technology.
