Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist with modern infrastructure.
- Company: Fast-growing professional services technology provider with a diverse client base.
- Benefits: Hybrid working, learning opportunities, and a chance to grow your IT skills.
- Why this job: Kickstart your IT career while solving real-world tech problems.
- Qualifications: 1-2 years in IT support, strong Microsoft 365 skills, and problem-solving mindset.
- Other info: Dynamic role with a mix of on-site and remote work in Central London.
The predicted salary is between 30000 - 42000 £ per year.
A fast-growing professional services technology provider is looking for a Support Analyst to join its expanding team. This is a great opportunity for someone early in their IT support career who’s keen to learn, take ownership, and work closely with a diverse client base.
You’ll provide on-site and remote support, troubleshoot day-to-day IT issues, and assist with the deployment and maintenance of modern infrastructure and cloud-based systems. The role is client-facing, varied, and suited to someone who enjoys problem-solving and working with new technologies.
About you:
- 1–2 years’ experience in an IT support role
- Strong experience with Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint)
- Working knowledge of Windows OS, hardware setup, and basic networking
- Comfortable in a professional services, client-facing environment
- Organised, proactive, and able to manage your own workload
Hybrid working is offered, with regular time spent in Central London and at client sites. Apply now for further information!
Information Technology Support Analyst employer: RedLaw Recruitment
Contact Detail:
RedLaw Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local tech meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Support Analyst role.
✨Tip Number 2
Prepare for those interviews! Brush up on your Microsoft 365 knowledge and be ready to showcase your troubleshooting skills. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled IT issues in the past. We want to see how you think on your feet and handle client-facing situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Information Technology Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and any IT support roles you've had. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let it show!
Showcase Problem-Solving Skills: Since this role involves troubleshooting and problem-solving, share examples in your application where you've successfully resolved IT issues. We’re keen to see how you approach challenges and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at RedLaw Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows OS, and basic networking. Be ready to discuss how you've used these tools in past roles or projects. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare a couple of examples where you've successfully troubleshot IT issues. Think about specific challenges you faced and how you resolved them. This will demonstrate your ability to think on your feet and handle client-facing situations.
✨Emphasise Your Client-Facing Experience
Since this role is client-facing, be ready to talk about your experience working with clients. Highlight any instances where you’ve had to manage expectations or communicate technical information clearly. This will show that you’re comfortable in a professional services environment.
✨Be Organised and Proactive
During the interview, convey your organisational skills and proactive approach. You might want to mention how you prioritise tasks or manage your workload, especially in a hybrid working setup. This will reassure them that you can handle the demands of the role.
