Administrative Assistant in Penarth

We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us.

Do you have the organisational skills, approachability, and client‑focused mindset to deliver exceptional front‑of‑house support in a busy office environment? At Redkite Solicitors, we’re looking for a reliable, detail‑driven Administrative Assistant to play a key role in the smooth running of our office and delivering an excellent client experience. As a central member of the office team, you’ll provide essential administrative and front‑of‑house support while working closely with colleagues across the business. From welcoming clients and managing enquiries to coordinating office operations and supporting administrative processes, you’ll play a key role in ensuring efficiency, professionalism, and a positive experience for everyone who interacts with the firm.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full‑service law firm, we’re driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What will you be doing?

• Act as the professional and welcoming first point of contact for all clients, visitors, and callers, representing the firm with warmth, discretion, and polish.
• Provide high‑quality administrative support to fee earners and office staff, ensuring tasks are completed accurately and on time.
• Open new client files and manage document preparation, digital filing, scanning, and secure archiving in line with compliance standards.
• Handle inbound and outbound calls, emails, post, and deliveries, routing communications efficiently and supporting daily workflow.
• Maintain the reception and office areas to an impeccable standard—tidy, well‑stocked, and ready to host both internal and external visitors.
• Assist in maintaining office supplies, coordinating replenishment orders, and liaising with facilities when needed.

Requirements

• Warm and polished – You naturally put people at ease while upholding a professional standard in all client and visitor interactions.
• Highly organised – You keep on top of multiple tasks, manage competing demands, and ensure the front desk and office run smoothly.
• A dependable team player – You’re someone your colleagues can count on to deliver, step in to help, and take ownership of what needs doing.
• Discreet and professional – You handle sensitive information and interactions with care and confidentiality.
• Clear and confident in communication – You speak and write with clarity, courtesy, and purpose.
• Service‑minded – You enjoy looking after others, whether that’s ensuring guests feel welcome, keeping executives updated, or supporting fee earners.
• Comfortable with technology – You’re confident using phones, Microsoft Office, booking systems, and any digital tools that support daily admin tasks.
• Committed to presentation – You understand the importance of a tidy, welcoming, and professional space.
• Willing to travel and cover other offices on occasion, so a driving licence is required.

What’s In It For You?

We’re committed to creating a supportive, collaborative, and high‑performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down‑to‑earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

• A collaborative, friendly working environment with regular team connection days.
• Generous annual leave (plus additional days with length of service).
• Option to buy or sell annual leave.
• Life Assurance.
• Pension Scheme.
• Contributions to gym membership.
• Career development and learning support.

Redkite Solicitors is committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that strengthening our team will help us better serve our clients.