Administrative Assistant

Job Description

Administrative Assistant
Location: Sketty
Start Date: ASAP

Are you the polished, professional presence that keeps everything running smoothly? At Redkite Solicitors, we’re looking for a confident and reliable Front of House Administrative Assistant to join our busy Sketty office.

You’ll be the first point of contact for clients, visitors, and callers , creating a positive impression while managing a wide range of essential administrative tasks. From supporting fee earners with documents and scheduling to managing reception, coordinating meetings, and ensuring the office runs smoothly, you’ll play a vital role in the day-to-day operations of our busy legal team.

If you thrive in a fast-paced environment, take pride in being helpful and well-presented, and enjoy making things run like clockwork, we’d love to hear from you. This is a varied, people-focused role in a high-performing, supportive team, where your organisation, professionalism, and positive energy will be highly valued.

Redkite Solicitors has proudly supported individuals, families, and businesses in our communities since 1898. With a strong foundation and a modern outlook, we continue to grow while staying true to our values: integrity, approachability, and exceptional client care.

What will you be doing?

• Act as the professional and welcoming first point of contact for all clients, visitors, and callers, representing the firm with warmth, discretion, and polish

• Provide high-quality administrative support to fee earners and office staff, ensuring tasks are completed accurately and on time

• Open new client files and manage document preparation, digital filing, scanning, and secure archiving in line with compliance standards

• Handle inbound and outbound calls, emails, post, and deliveries, routing communications efficiently and supporting daily workflow

• Maintain the reception and office areas to an impeccable standard—tidy, well-stocked, and ready to host both internal and external visitors

• Provide a concierge-style service to internal stakeholders, including meeting room management, greeting VIP guests, and supporting events or executive visits

• Assist in maintaining office supplies, coordinating replenishment orders, and liaising with facilities when needed

Requirements

Who We’re Looking For

• Warm and polished – You naturally put people at ease while upholding a professional standard in all client and visitor interactions

• Highly organised – You keep on top of multiple tasks, manage competing demands, and ensure the front desk and office run smoothly

• A dependable team player – You’re someone your colleagues can count on to deliver, step in to help, and take ownership of what needs doing

• Discreet and professional – You handle sensitive information and interactions with care and confidentiality

• Clear and confident in communication – You speak and write with clarity, courtesy, and purpose

• Service-minded – You enjoy looking after others, whether that’s ensuring guests feel welcome, keeping executives updated, or supporting fee earners

• Comfortable with technology – You’re confident using phones, Microsoft Office, booking systems, and any digital tools that support daily admin tasks

• Committed to presentation – You understand the importance of a tidy, welcoming, and professional space

• Willing to travel and cover other offices on occasion, so a driving licence is required

Benefits

What’s in it for you?

We’re committed to creating a supportive, inclusive, and high-performing legal team. You’ll join colleagues who are not only legally excellent but also commercially astute and approachable. We value trust, boldness, excellence, and teamwork—and we want you to thrive as part of that.

• 25 days annual leave entitlement

• Holiday buy and sell scheme

• Contributions to gym membership

• Career development opportunities

• Redkite rewards scheme

If you’re interested in this role, please APPLY NOW!

At Redkite , we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients.

Requirements
Administrative Assistant