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- Tasks: Manage and develop customer relationships through proactive communication and account management.
- Company: Dynamic UK business with a focus on growth and development.
- Benefits: Competitive salary, monthly commission, flexible holidays, and ongoing training.
- Why this job: Join a growing team and make a real impact on customer success.
- Qualifications: Experience in internal sales or account management; confident communicator.
- Other info: Clear progression opportunities in a supportive work environment.
The predicted salary is between 22800 - 34200 £ per year.
This is an internal sales role focused on managing and developing relationships with new and existing customers, primarily through telephone and digital communication.
You will be responsible for a defined customer base, working proactively to retain accounts, increase spend, and identify opportunities for growth. The role suits someone who enjoys structured internal sales, outbound account management, and taking ownership of performance against clear commercial targets.
What the role involves:- Managing a portfolio of customer accounts from an internal position
- Proactive outbound contact to existing and new customers by phone and email
- Growing revenue and margin across assigned accounts
- Working closely with external sales and internal teams when projects or larger opportunities arise
- Maintaining accurate records on internal systems and CRM
- Working to call activity, revenue and profitability targets
- Experience in internal sales or account management within a B2B environment
- Confident telephone manner and professional communication style
- Comfortable working to KPIs and commercial targets
- Organised, proactive, and able to manage multiple accounts effectively
- Exposure to automation, controls, electrical or industrial products would be useful but is not essential
- Competitive basic salary up to £28,500
- Monthly commission based on individual performance
- 25 days holiday increasing with service, with flexibility around holiday purchase
- Pension with employer contribution
- Life assurance and wellbeing support
- Ongoing training and development with protected time each week
- Clear long term progression within a growing UK business
Internal Account Manager in Milton Keynes employer: Redkite Engineering Recruitment
Contact Detail:
Redkite Engineering Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident when discussing your experience and how it aligns with the role. Role-play with a friend or even in front of a mirror to nail that delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Internal Account Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Account Manager. Highlight your experience in internal sales or account management, and don’t forget to mention any relevant skills that align with our needs, like managing multiple accounts or working towards KPIs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for us. Mention specific experiences that demonstrate your proactive approach and ability to grow customer relationships.
Showcase Your Communication Skills: Since this role involves a lot of telephone and digital communication, make sure your application reflects your confident and professional communication style. Use clear and concise language, and don’t shy away from showing a bit of your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Redkite Engineering Recruitment
✨Know Your Accounts
Before the interview, take some time to research the company’s existing customer base and their products. Understanding the accounts you might manage will show your potential employer that you're proactive and genuinely interested in the role.
✨Practice Your Pitch
Since this role involves a lot of communication, practice your telephone manner. You could even role-play with a friend or family member. Make sure you can confidently discuss how you would approach outbound calls and manage customer relationships.
✨Be KPI Savvy
Familiarise yourself with key performance indicators (KPIs) relevant to internal sales and account management. Be ready to discuss how you've met or exceeded targets in the past, as this will demonstrate your ability to work towards commercial goals.
✨Show Your Organisational Skills
Prepare examples of how you've managed multiple accounts effectively in previous roles. Highlight any tools or systems you’ve used to keep track of customer interactions and ensure nothing falls through the cracks.
