Cybersecurity Trust & Assurance Analyst

We're Redis. We built the product that runs the fast apps our world runs on. At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences.

Join a team that's focused on building a stronger, smarter control environment. We're looking for someone with technical acumen and experience in GRC to help identify control gaps, assess risk, strengthen controls, and influence positive change across the organization. If you're a strategic thinker, a collaborative partner, and passionate about helping teams navigate risk while enabling innovation, this could be the role for you!

What you’ll do:

• Customer Trust and Assurance: Develop and implement strategies to enhance customer trust by ensuring the highest data protection and privacy standards. Communicate the organization's commitment to cybersecurity and data protection to customers, providing transparency around security practices and measures. Collaborate with customer-facing teams to address customer concerns related to cybersecurity and data protection, ensuring prompt and effective resolution. Monitor and respond to customer feedback regarding cybersecurity, using insights to drive improvements in security practices and customer communication. Conduct comprehensive risk assessments of third-party vendors and service providers to identify potential security risks.
• Controls Assurance and Compliance: Design, implement, and maintain robust cyber controls framework to ensure compliance with industry standards, regulatory requirements, and internal policies. Regularly review and test the effectiveness of controls to ensure they are operating as intended. Build on an existing continuous controls monitoring program to provide real-time visibility into the effectiveness of cyber controls. Utilize automated tools and AI technologies to continuously monitor and assess the performance of security controls, promptly identifying and addressing any deficiencies.
• Stakeholder Communication and Reporting: Collaborate with teams across the organization to identify security and privacy risk mitigation needs. Partner with Legal, IT, and Engineering teams to implement technical controls. Provide regular updates and reports to senior management, the board of directors, and other key stakeholders on the status of cyber risks, control effectiveness, and incident response activities. Communicate complex technical information in a clear and concise manner to non-technical audiences.

What will you need to have?

• 2–4 years of dedicated experience in cyber risk management, control assurance, and other governance related domains.
• Relevant certifications such as CISSP, CISM, CRISC, or similar are not required, but nice to have.
• Strong understanding of regulatory requirements and industry standards (e.g., NIST, ISO 27001, PCI, GDPR).
• Fluent in both engineering and governance, with the ability to translate risk and control requirements into practical, scalable technical solutions.
• Excellent leadership and communication skills, and comfortable communicating in high-risk situations.
• Prior experience working in high-tech companies, specifically in cloud-native environments is preferable.

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.