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- Tasks: Lead and manage retail software platform implementations, ensuring smooth operations and client satisfaction.
- Company: Join a unique retail systems integrator with over 1,000 successful projects in North America.
- Benefits: Enjoy medical, dental, vision, and 401k or RRSP matching after a 90-day probation period.
- Why this job: Be part of a dynamic team focused on enhancing client experiences with cutting-edge technology.
- Qualifications: Bachelor's in computer science or related field; strong communication and project management skills required.
- Other info: Work with top technologies like AWS and SQL while solving real-world client challenges.
The predicted salary is between 48000 - 84000 £ per year.
We are a retail systems integrator and software provider that helps you design, implement, integrate and maintain any major retail software platform – legacy or cutting edge.
Clients engage us when They want to dramatically improve their client experience without having the endure the cost and risk of replacing a core retail IT system. They need to achieve business outcomes leveraging ancient legacy systems AND cutting-edge technologies.
Our depth, experience and FOCUS on the retail industry make us unique and different in this space. We have completed over 1,000 technology projects in North American retail and bring that experience and expertise to each new one.
Job Description
Demonstrate ability to plan, de-conflict, and manage implementation activities for projects
Assist in Operations to Service handoff documents to support (Work more closely with QA and become a TA)
Handle customer User Acceptance, Outage Notification, and Change Control procedures and documentation
Process design conversations, keeping with best practices
Analyze system and compile system changes for performance tuning and adjustments needed by software or customer needs
Participates in the examination of the feasibility of projects during the project preparation phase for technical content and gaps
Coordinates the entrusted priority investment projects during the project implementation phase
Improve software to meet customer’s business needs and follow best practices
Manages and coordinates the work of subordinates during the project implementation phase, develops effective cooperation with businesses and functional organizations
Inspect changes before the customer performs user acceptance testing
Record and manage customer-specific implementation needs and requests
Coordinate with customers to resolve issues
Solid understanding of IT security best practice
Qualifications
Bachelor’s Degree or Diploma usually in computer science, computer systems engineering, software engineering or mathematics or Completion of a college program in computer science is usually required.
Communication skills – both written and presentation skills
Be accountable and with a strong sense of ownership
Review system issues and act on them
Client-facing problem solver with a strong technical background
Manage Configure changes and upgrade software systems
Demonstrate the ability to communicate technical concepts
Demonstrate the ability to act independently while working with remote hands
Strong Project Management and Communication skills with the ability to work closely with Team members
Proficiency in Linux, SQL, Jira, Git/BitBucket, AWS, OCI, and other cloud platforms
Commercial Deployment Automation Tools
Technical documentation
Responsible for implementing, maintaining, and updating new and existing applications for customers
Knowledge in build systems support Jenkins/Bamboo/Maven
Monitor and troubleshoot critical customer infrastructure
Handle customer request priorities
Additional Information
Our employee benefits package will take effect after a 90 day probation period, including medical, dental, vision, 401k orRRSP matching.
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Senior Platform Implementation Engineer employer: RedIron Technologies Inc.
Contact Detail:
RedIron Technologies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Platform Implementation Engineer
✨Tip Number 1
Familiarize yourself with the specific retail software platforms that we work with. Understanding both legacy systems and cutting-edge technologies will give you an edge in discussions during the interview process.
✨Tip Number 2
Highlight your experience with project management and communication skills. Be prepared to discuss specific projects where you successfully managed implementation activities and coordinated with various teams.
✨Tip Number 3
Showcase your technical expertise, especially in Linux, SQL, and cloud platforms like AWS or OCI. Being able to demonstrate your problem-solving skills in a client-facing role will be crucial.
✨Tip Number 4
Prepare to discuss your approach to user acceptance testing and how you handle customer-specific implementation needs. This will illustrate your ability to manage client relationships effectively.
We think you need these skills to ace Senior Platform Implementation Engineer
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience in retail systems integration and software implementation. Emphasize your technical skills, especially in Linux, SQL, and cloud platforms, as well as your project management capabilities.
Craft a Strong Cover Letter: In your cover letter, demonstrate your understanding of the retail industry and how your background aligns with the company's focus on improving client experiences. Mention specific projects or achievements that showcase your problem-solving skills and technical expertise.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your ability to convey technical concepts clearly and effectively, both in writing and presentations.
Highlight Client-Facing Experience: If you have experience working directly with clients, make sure to highlight this in your application. Discuss how you've managed customer requests, resolved issues, and ensured successful user acceptance testing in past projects.
How to prepare for a job interview at RedIron Technologies Inc.
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Linux, SQL, and cloud platforms like AWS and OCI. Highlight specific projects where you successfully implemented or upgraded software systems, as this will demonstrate your technical proficiency.
✨Demonstrate Project Management Skills
Since the role requires strong project management abilities, come ready to share examples of how you've planned and managed implementation activities in past projects. Discuss any tools you used, like Jira or Git, to keep everything organized.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you may need to interact with clients who are not technically inclined. Prepare for potential questions about how you handle client-facing situations.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you approach problem-solving, especially in client-facing situations. Think of specific examples where you identified issues, proposed solutions, and successfully resolved them, showcasing your ability to act independently.
