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- Tasks: Lead and transform property claims through innovative technology and operational excellence.
- Company: Fast-growing insurtech company focused on modernising claims services.
- Benefits: Competitive salary, generous benefits package, and remote work flexibility.
- Other info: Opportunity for career growth and development in a supportive culture.
- Why this job: Make a real impact in a dynamic environment while leading high-performing teams.
- Qualifications: 10+ years in property claims management and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced UK Property Claims Director to lead a growing Property Claims function within a fast‑growing insurtech and claims services business, transforming property claims through technology and modern operating models. This role provides strategic and operational leadership across claims performance, quality, governance, and people development. You will be accountable for delivering high‑quality outcomes, maintaining strong client and carrier relationships, and driving cost efficiency, leakage reduction, and continuous improvement. This is a senior leadership position for someone who thrives in a fast‑paced, evolving environment and enjoys building scalable, best‑in‑class claims operations.
The key responsibilities are:
- Operational Leadership & Quality
- Oversee day‑to‑day performance of the Property Claims function, ensuring quality, compliance, and effective reserving practices.
- Drive cost control, leakage reduction, subrogation, and continuous improvement initiatives.
- Conduct audits, escalated reviews, and KPI performance analysis, implementing corrective actions.
- People & Department Leadership
- Lead, coach, and develop managers and teams, embedding a strong performance and feedback culture.
- Identify training needs, support succession planning, and deliver performance management and development plans.
- Ensure clear communication and effective resource planning.
- Hiring & Workforce Management
- Oversee recruitment, onboarding, offboarding, and evolving role design.
- Monitor capacity, productivity, and workload distribution, providing hands‑on support where required.
- Escalations & Stakeholder Management
- Act as the senior escalation point for complex, high‑value claims and complaints.
- Partner with clients, carriers, MGAs, and vendors, attending meetings and driving resolution.
- Analyse trends and address process or performance gaps.
Skills & Experience
- Senior leadership experience within UK Property claims, ideally in a TPA or insurer.
- Strong technical expertise in claims handling, reserving, cost control, and subrogation.
- Proven ability to build and lead high‑performing teams in evolving environments.
- Excellent stakeholder, client, and communication skills.
- Track record of leading change and quality improvement initiatives.
Requirements
- Minimum Dip CII (or working towards).
- 10+ years’ claims management experience, with a strong Property focus.
- 8+ years of people management experience, ideally in a remote or distributed environment.
- Confident in using and evolving claims technology and processes.
- High standards of integrity, attention to detail, and accountability.
A generous benefits package and a competitive salary are offered for the role. This is a remote role, with occasional company or client visits required.
Property Claims Director in Warrington employer: Redimeer
Contact Detail:
Redimeer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Director in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the property claims sector and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to technology and claims management, so you can showcase how your experience aligns with their goals. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership style and experience in property claims can drive performance and quality. We’re all about making a strong impression, so keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Property Claims Director in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your leadership experience in property claims and any tech-savvy initiatives you've led. We want to see how you can transform property claims just like we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Property Claims Director role. Share your passion for leading teams and driving quality improvements, and don’t forget to mention your experience with stakeholder management.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you reduce costs or improve claims processing times? We love numbers that demonstrate your impact, so make sure to include them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Redimeer
✨Know Your Stuff
Make sure you brush up on your technical expertise in property claims handling, reserving, and cost control. Be ready to discuss specific examples from your past experience that demonstrate your ability to lead teams and drive quality improvement initiatives.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading high-performing teams. Think of instances where you've coached or developed managers, and be ready to share how you foster a strong performance culture within your teams.
✨Understand the Company’s Vision
Research the insurtech and claims services business you're interviewing with. Understand their approach to transforming property claims through technology and modern operating models, and be prepared to discuss how your vision aligns with theirs.
✨Engage with Stakeholders
Be ready to discuss your experience in managing client and carrier relationships. Prepare examples of how you've successfully navigated complex claims and complaints, and how you’ve driven resolution through effective communication and collaboration.