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- Tasks: Lead and transform property claims through innovative technology and operational excellence.
- Company: Fast-growing insurtech company focused on modernising claims services.
- Benefits: Competitive salary, generous benefits package, and remote work flexibility.
- Why this job: Make a real impact in a dynamic environment while leading a talented team.
- Qualifications: 10+ years in claims management with strong leadership and technical expertise.
- Other info: Opportunity for career growth in a fast-paced, evolving industry.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced UK Property Claims Director to lead a growing Property Claims function within a fast‑growing insurtech and claims services business, transforming property claims through technology and modern operating models.
This role provides strategic and operational leadership across claims performance, quality, governance, and people development. You will be accountable for delivering high‑quality outcomes, maintaining strong client and carrier relationships, and driving cost efficiency, leakage reduction, and continuous improvement. This is a senior leadership position for someone who thrives in a fast‑paced, evolving environment and enjoys building scalable, best‑in‑class claims operations.
Operational Leadership & Quality- Oversee day‑to‑day performance of the Property Claims function, ensuring quality, compliance, and effective reserving practices.
- Conduct audits, escalated reviews, and KPI performance analysis, implementing corrective actions.
- Lead, coach, and develop managers and teams, embedding a strong performance and feedback culture.
- Identify training needs, support succession planning, and deliver performance management and development plans.
- Ensure clear communication and effective resource planning.
- Act as the senior escalation point for complex, high‑value claims and complaints.
- Analyse trends and address process or performance gaps.
Senior leadership experience within UK Property claims, ideally in a TPA or insurer. Strong technical expertise in claims handling, reserving, cost control, and subrogation. Track record of leading change and quality improvement initiatives. 10+ years’ claims management experience, with a strong Property focus. ~8+ years of people management experience, ideally in a remote or distributed environment. ~Confident in using and evolving claims technology and processes.
A generous benefits package and a competitive salary are offered for the role. This is a remote role, with occasional company or client visits required.
Locations
Property Claims Director in Surrey, Woking employer: Redimeer
Contact Detail:
Redimeer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Director in Surrey, Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the property claims sector and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Be ready to discuss how your experience aligns with their goals, especially around quality improvement and cost efficiency. Show them you’re the right fit for their fast-paced environment!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd!
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that can leave a lasting impression. Mention something specific from your conversation to remind them why you’re the ideal candidate for the Property Claims Director role.
We think you need these skills to ace Property Claims Director in Surrey, Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Director role. Highlight your experience in claims management, especially in property, and showcase any leadership roles you've held. We want to see how your background aligns with our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your strategic vision for transforming property claims and how you’ve successfully led teams in the past. Let us know what makes you tick!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you’ve improved claims performance, reduced costs, or enhanced client relationships. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Redimeer
✨Know Your Claims Inside Out
Make sure you brush up on your technical expertise in property claims handling, reserving, and cost control. Be ready to discuss specific examples from your past experience that demonstrate your ability to lead change and improve quality in claims operations.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in managing teams, especially in a remote environment. Highlight how you've developed managers and fostered a performance culture. Think of concrete examples where you’ve successfully coached someone or implemented a training programme.
✨Be Data-Driven
Since the role involves analysing trends and performance gaps, come prepared with insights from your previous roles. Discuss how you've used data to drive decisions and improve claims performance, and be ready to suggest how you could apply this at their company.
✨Communicate Clearly and Confidently
As a senior leader, effective communication is key. Practice articulating your thoughts clearly, especially when discussing complex claims or complaints. Show that you can convey information succinctly and ensure everyone is on the same page, even in a fast-paced environment.