Property Claims Director in Chelmsford, Essex
Property Claims Director

Property Claims Director in Chelmsford, Essex

Chelmsford +1 Full-Time 80000 - 100000 £ / year (est.) Home office possible
Redimeer

At a Glance

  • Tasks: Lead and transform property claims through innovative technology and operational excellence.
  • Company: Fast-growing insurtech company focused on modernising claims services.
  • Benefits: Competitive salary, generous benefits package, and remote work flexibility.
  • Why this job: Make a real impact in a dynamic environment while leading a talented team.
  • Qualifications: 10+ years in claims management with strong leadership and technical expertise.
  • Other info: Opportunity for career growth in a fast-paced, evolving industry.

The predicted salary is between 80000 - 100000 £ per year.

We are seeking an experienced UK Property Claims Director to lead a growing Property Claims function within a fast‑growing insurtech and claims services business, transforming property claims through technology and modern operating models.

This role provides strategic and operational leadership across claims performance, quality, governance, and people development. You will be accountable for delivering high‑quality outcomes, maintaining strong client and carrier relationships, and driving cost efficiency, leakage reduction, and continuous improvement. This is a senior leadership position for someone who thrives in a fast‑paced, evolving environment and enjoys building scalable, best‑in‑class claims operations.

Operational Leadership & Quality
  • Oversee day‑to‑day performance of the Property Claims function, ensuring quality, compliance, and effective reserving practices.
  • Conduct audits, escalated reviews, and KPI performance analysis, implementing corrective actions.
  • Lead, coach, and develop managers and teams, embedding a strong performance and feedback culture.
  • Identify training needs, support succession planning, and deliver performance management and development plans.
  • Ensure clear communication and effective resource planning.
  • Act as the senior escalation point for complex, high‑value claims and complaints.
  • Analyse trends and address process or performance gaps.

Senior leadership experience within UK Property claims, ideally in a TPA or insurer. Strong technical expertise in claims handling, reserving, cost control, and subrogation. Track record of leading change and quality improvement initiatives. 10+ years’ claims management experience, with a strong Property focus. ~8+ years of people management experience, ideally in a remote or distributed environment. ~Confident in using and evolving claims technology and processes.

A generous benefits package and a competitive salary are offered for the role. This is a remote role, with occasional company or client visits required.

Locations

Chelmsford Essex

Property Claims Director in Chelmsford, Essex employer: Redimeer

As a leading insurtech and claims services business, we pride ourselves on fostering a dynamic work culture that champions innovation and continuous improvement. Our employees benefit from a generous package, including competitive salaries and opportunities for professional growth, all while working remotely in a fast-paced environment that values collaboration and excellence in property claims management.
Redimeer

Contact Detail:

Redimeer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Claims Director in Chelmsford, Essex

✨Tip Number 1

Network like a pro! Reach out to your connections in the property claims sector and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the company and its claims processes. Be ready to discuss how your experience aligns with their goals, especially around quality improvement and cost efficiency. Show them you’re the right fit for their fast-paced environment!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.

✨Tip Number 4

Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application and get back to you quicker!

We think you need these skills to ace Property Claims Director in Chelmsford, Essex

Strategic Leadership
Operational Leadership
Claims Performance Management
Quality Assurance
Governance
People Development
Client Relationship Management
Cost Efficiency
Leakage Reduction
Continuous Improvement
Claims Handling Expertise
Reserving Practices
Subrogation Knowledge
Change Management
Performance Analysis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Property Claims Director role. Highlight your experience in claims management, especially in property, and showcase any leadership roles you've held. We want to see how your background aligns with our fast-paced environment!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your strategic vision for transforming property claims and how you’ve successfully led teams in the past. Let us know what makes you tick!

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive quality and efficiency in claims operations. Numbers speak volumes, so if you’ve improved KPIs or reduced costs, make sure to include those stats!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Redimeer

✨Know Your Claims Inside Out

Make sure you brush up on your technical expertise in property claims handling, reserving, and cost control. Be ready to discuss specific examples from your past experience that demonstrate your ability to lead change and improve quality in claims operations.

✨Showcase Your Leadership Skills

Prepare to talk about your experience in managing teams, especially in a remote environment. Highlight how you've developed managers and fostered a performance culture, as this role requires strong people management skills.

✨Be Ready for Complex Scenarios

Expect questions about handling high-value claims and complaints. Think of instances where you acted as a senior escalation point and how you resolved complex issues, showcasing your problem-solving abilities.

✨Emphasise Continuous Improvement

Discuss your approach to analysing trends and addressing performance gaps. Share examples of how you've implemented corrective actions and driven cost efficiency in previous roles, as this is crucial for the position.

Property Claims Director in Chelmsford, Essex
Redimeer
Location: Chelmsford

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