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- Tasks: Lead and transform property claims through innovative technology and operational excellence.
- Company: Fast-growing insurtech company focused on modernising claims services.
- Benefits: Generous benefits package, competitive salary, and remote work flexibility.
- Why this job: Make a real impact in a dynamic environment while leading high-performing teams.
- Qualifications: 10+ years in claims management with strong leadership and technical expertise.
- Other info: Remote role with opportunities for career growth and development.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced UK Property Claims Director to lead a growing Property Claims function within a fast‐growing insurtech and claims services business, transforming property claims through technology and modern operating models. This role provides strategic and operational leadership across claims performance, quality, governance, and people development. You will be accountable for delivering high‐quality outcomes, maintaining strong client and carrier relationships, and driving cost efficiency, leakage reduction, and continuous improvement. This is a senior leadership position for someone who thrives in a fast‐paced, evolving environment and enjoys building scalable, best‐in‐class claims operations.
Key Responsibilities
- Oversee day‐to‐day performance of the Property Claims function, ensuring quality, compliance, and effective reserving practices.
- Drive cost control, leakage reduction, subrogation, and continuous improvement initiatives.
- Conduct audits, escalated reviews, and KPI performance analysis, implementing corrective actions.
- Lead, coach, and develop managers and teams, embedding a strong performance and feedback culture.
- Identify training needs, support succession planning, and deliver performance management and development plans.
- Ensure clear communication and effective resource planning.
- Oversee recruitment, onboarding, offboarding, and evolving role design.
- Monitor capacity, productivity, and workload distribution, providing hands‐on support where required.
- Act as the senior escalation point for complex, high‐value claims and complaints.
- Partner with clients, carriers, MGAs, and vendors, attending meetings and driving resolution.
- Analyse trends and address process or performance gaps.
Skills & Experience
- Senior leadership experience within UK Property claims, ideally in a TPA or insurer.
- Strong technical expertise in claims handling, reserving, cost control, and subrogation.
- Proven ability to build and lead high‐performing teams in evolving environments.
- Excellent stakeholder, client, and communication skills.
- Track record of leading change and quality improvement initiatives.
Requirements
- Minimum Dip CII (or working towards).
- 10+ years' claims management experience, with a strong Property focus.
- 8+ years of people management experience, ideally in a remote or distributed environment.
- Confident in using and evolving claims technology and processes.
- High standards of integrity, attention to detail, and accountability.
A generous benefits package and a competitive salary are offered for the role. This is a remote role, with occasional company or client visits required.
Locations
Property Claims Director in Basildon, Essex employer: Redimeer
Contact Detail:
Redimeer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Director in Basildon, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the property claims sector and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile showcases your leadership experience and achievements in property claims. Engage with industry content and connect with key players in the insurtech space to boost your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of claims technology and operational leadership. Be ready to discuss how you've driven cost efficiency and quality improvements in past roles – this will show you’re the right fit for a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for transforming property claims through innovative solutions.
We think you need these skills to ace Property Claims Director in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Property Claims Director role. Highlight your leadership experience and any specific achievements in claims management that align with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming property claims through technology and how your experience makes you the perfect fit for our team.
Showcase Your Leadership Skills: We want to see how you've led teams and driven performance improvements in your previous roles. Share specific examples that demonstrate your ability to build high-performing teams and manage stakeholder relationships.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Redimeer
✨Know Your Stuff
Make sure you brush up on your knowledge of property claims, especially in the UK market. Familiarise yourself with the latest trends in insurtech and how technology is transforming claims processes. This will show that you're not just experienced but also forward-thinking.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams and driven performance improvements in previous roles. Be ready to discuss specific initiatives you've implemented that resulted in cost control or quality enhancement. This is crucial for a senior leadership position.
✨Engage with Stakeholders
Think about how you've managed relationships with clients, carriers, and other stakeholders. Be prepared to share stories that highlight your communication skills and ability to resolve complex issues. This will demonstrate your capability to act as a senior escalation point.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision for its Property Claims function and how they plan to leverage technology. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.