At a Glance
- Tasks: Lead a transformation of cloud operations into a world-class NOC and SRE organisation.
- Company: RedHolt, a forward-thinking tech company focused on customer success.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape global operations.
- Other info: Join a dynamic team and influence the future of cloud technology.
- Why this job: Make a significant impact on customer experience and drive innovation in cloud services.
- Qualifications: Proven leadership in cloud operations and a passion for service reliability.
The predicted salary is between 70000 - 90000 £ per year.
Red Holt is seeking a Director of Customer Service Operations to lead a major transformation of its cloud operations into a world-class NOC + SRE organisation.
You will report to the C-suite and shape the operating model for global reliability and customer success.
You will own end-to-end customer production experience across the cloud estate, leading a ~40-person team spanning support, deployment, service reliability, and technical operations.
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Director of Global Cloud Ops & Service Reliability in London employer: RedHolt
As a global leader in video infrastructure, this company offers an exceptional work environment for the Head of Operations role, fostering a culture of innovation and collaboration. Employees benefit from direct C-suite engagement, opportunities for professional growth, and the chance to lead transformative projects that impact a global scale. With a focus on automation and service reliability, team members are empowered to drive meaningful change in a dynamic and supportive atmosphere.
