At a Glance
- Tasks: Provide ICT support to staff and students, ensuring smooth system operations.
- Company: Join a supportive and ambitious team at Redhill Academy Trust.
- Benefits: Enjoy generous leave, pension scheme, and health wellbeing initiatives.
- Other info: Opportunity for continuous training and career growth in a dynamic setting.
- Why this job: Make a real difference in an educational environment while developing your ICT skills.
- Qualifications: C&G Level 3 Diploma in ICT Systems Support or equivalent experience required.
The predicted salary is between 28305 - 30692 £ per year.
- Actual salary: £28,305 - £30,692 per annum
- 37 hours per week (08:00 - 16:00 Monday - Thursday & 08:00 - 15:30 Friday)
- Permanent / All Year round
- Required to start September 2026 or as soon as possible
Now recruiting for a Senior ICT Technician to provide day‑to‑day support for staff, students and external agencies with ICT support with minimal oversight from the ICT Cluster Network Manager and to ensure the effective running of the system at the Academy.
Qualifications and Experience
- C&G Level 3 Diploma in ICT Systems Support, equivalent qualification or 4 years work experience in ICT support.
- Experience of working in an enterprise IT support role.
- Good understanding of enterprise Windows end‑user operating systems (Windows 10 or 11).
- Experience of end‑point protection products.
- 1st and 2nd line support experience.
- Exposure to wired and wireless network infrastructure and VLAN.
- Willing to undertake additional training related to the post.
- Excellent communication skills with a wide range of audiences.
- Team‑working skills.
- Reliability and integrity.
- Ability to motivate and challenge others.
- Ability to work under pressure.
- Ability to relate to students in a pleasant and sympathetic manner and to recognise potential safeguarding issues.
Benefits
- Access to Local Government Pension Scheme.
- Generous annual leave entitlement increasing with service, plus statutory holidays.
- The opportunity to be part of a highly supportive and ambitious team.
- Recognised continuous local government service for annual leave entitlement, occupational maternity/paternity pay.
- Cycle to work scheme.
- Commitment to employee health and wellbeing including employee assistance programme.
- Employee benefits platform.
As Redhill Academy Trust is committed to safeguarding children, any appointment will be subject to an enhanced DBS and child‑barred list checks, candidate online search and successful references.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what REDHILL ACADEMY TRUST values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges REDHILL ACADEMY TRUST might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at REDHILL ACADEMY TRUST!
✨Direct Apply to REDHILL ACADEMY TRUST
Let's not forget to apply directly through the REDHILL ACADEMY TRUST website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior ICT Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at REDHILL ACADEMY TRUST.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at REDHILL ACADEMY TRUST. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at REDHILL ACADEMY TRUST
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
