Redgate in Cambridge is seeking a proactive IT Helpdesk Assistant to be the first point of contact for IT queries across our offices worldwide. You will triage and log incidents, resolve what you can at first line, and route more complex issues to the right teams.
This permanent, in-office role requires strong communication, familiarity with Microsoft OS and M365, and the ability to juggle multiple tasks with a calm, customer-focused approach.
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IT Service Desk Analyst: Fast, Friendly First-Line Support in Cambridge employer: Redgate Software
Redgate Software is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of Cambridge. With a strong focus on employee growth, we offer opportunities for professional development and the chance to work on cutting-edge AI initiatives, all while maintaining a flexible hybrid working environment that promotes work-life balance.
